CX Sales Specialist (Tokyo Based)

• Have 10+ years Experience of Telephony Contact Center Sales Experience (Cloud & Premises PBX), and any team leader experience is strongly required
• Have a fluent Business Japanese & English (This role is based in Tokyo)
• Experience working within strategic Enterprise accounts
• Experience leading others with product/services training; demo and sales guides; learning and training materials
• Experience utilizing Customer Relationship Management (CRM) tool
• Able to travel as needed

• 10年以上のテレフォニーコンタクトセンター営業経験（クラウド＆PBX）、チームリーダー経験をお持ちの方歓迎
• 流暢な日本語と英語でのビジネスコミュニケーションスキルをお持ちの方（東京勤務となります）
• 戦略的エンタープライズアカウントでの営業経験
• 製品/サービストレーニング、デモ、セールスガイド、学習/トレーニング教材で他者をリードした経験
• 顧客関係管理（CRM）ツールの活用経験
• 必要に応じて出張可能な方

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.