Data Visualization Engineer

What you can expect

We are looking for a Data Visualization Engineer with analytical skills and hands-on experience building data models, dashboards, and insights for B2C products. The ideal candidate understands core subscription and user engagement metrics. Including MRR, churn, retention cohorts, LTV, CAC, funnel analysis, and can translate business problems into scalable data solutions.

About the Team

Zoom's Information Technology team is dedicated to delivering customer happiness, enhancing business efficiency, and fostering agility through innovation, data insights, and automation. Our impact is evident in seamless user experiences, streamlining processes, and supporting Zoom's growth in communication and collaboration.

What we’re looking for

• Have a Bachelors or Masters in Computer Science, Engineering, Mathematics, Statistics, Data Science, or related field.

• Have 3–5 years of experience in data analytics, BI engineering, or data engineering roles.

• Have expertise in SQL with experience working on large datasets.

• Have proficiency with BI tools (Tableau, Looker, Power BI, or similar).

• Have hands-on experience with data pipelines and ETL/ELT frameworks.

• Have experience with at least one programming language (Python or R).

• Have understanding of digital marketing ecosystems, web tracking (GA4, Amplitude, Adobe Analytics), and campaign performance metrics.

• Have a solid understanding of B2C SaaS or consumer product metrics: MRR, churn, retention, LTV, CAC, funnel metrics.

• Have familiarity with modern data stack tools. Including Snowflake (data warehousing), DBT (data transformation and modeling), and Tableau (data visualization and reporting) is highly advantageous.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.