What you can expect

At Zoom, we recognize Customer Experience is an ever important ingredient for businesses. We also recognize that great CX is human-centered, AI-enabled, and future-ready. We are building a world-class team to transform how organizations connect with their customers. We want diverse, collaborative, and growth-minded professionals to help lead the way.

We are especially committed to fostering an inclusive workplace where everyone can thrive. If you’re a good communicator, a strategic thinker, and passionate about delivering business outcomes—you’ll be at home here.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

What we’re looking for

• Have experience: In identifying and qualifying opportunities through outbound prospecting, strategic account planning, and territory planning to optimize pipeline and deal velocity
• Be capable: Of meeting or exceeding sales objectives for assigned accounts/territory while managing large, complex sales situations and campaigns
• Have skills: In creating and delivering client presentations, proposals, quarterly business reviews, and engaging C-level/VP executives in transformation and ROI conversations
• Be proficient: In leading consultative sales processes, utilizing solution-selling and value-selling techniques to guide sales cycles and create tailored proposals aligned to customer outcomes
• Have expertise: In developing and maintaining business within existing accounts through upselling, leveraging established relationships, and delivering commercial models to customers
• Be collaborative: In partnering with Zoom Account Executives on CX solutions, internal teams, alliances, and channel partners to build joint go-to-market strategies
• Have ability: To support product integration by partnering with Product/Engineering on Contact Center integrations, influencing roadmap priorities, and assisting in closing potential customers

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.