What you can expect

We're hiring a talented CX/ UCaaS Channel Account Manager. You will have a deep experience in onboarding and leading partners specialising in Phone & Contact Center sales. You will have an in-depth knowledge and understanding of the industry and CX market. This role will execute on the identification, recruitment, on-boarding of enterprise partners. This role will be based in NZ.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

What we’re looking for

• Experience in Channel Management - with Unified Communications & Customer Experience technologies

• Proven success in recruiting, enabling and managing national and global partners and service providers

• Experience in managing enterprise sales opportunities with and through partners

• Able to execute effective partner plans designed to deliver mindshare with partner sales & pre-sales and growth of SaaS revenue.

• Demonstrate excellent communication and presentations skills with the ability to engage with c-level stakeholders

• Communicate regularly and effectively with Channel Leadership & Operations.

• Provide accurate and timely forecasts and maintaining accurate records in all internal CRM and reporting tools.

• Be detail-oriented, organised, ethical, responsible, self-motivated.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.