Enable around-the-clock continuity for Team Chat and Zoom Events. We are looking for a DevOps Engineer who has production knowledge and experience supporting critical, high visibility applications.

About the Team

Engineering operations are the driving force behind the seamless functionality and continuous availability that define the platform's unparalleled user experience. The team manages the Team Chat and Zoom Events platform. By employing robust operational and monitoring strategies, they guarantee the stability and security of these platforms, allowing millions of users worldwide to connect effortlessly.

Responsibilities

• Designing and implementing zero-downtime solutions for highly available services (99.999%).

• Developing and maintaining disaster recovery (DR) strategies across datacenters in different regions.

• Diagnosing and resolving complex production issues, including performance and functional challenges.

• Collaborating with vendors, infrastructure teams, and engineering partners to enhance security and service availability.

• Administrating monitoring tools and infrastructure. Providing troubleshooting support for outages across systems and Zoom backend services

• Developing and implementing CI/CD pipelines to streamline production deployments and configurations.

• Participating in on-call shifts and incident management and work after hours/weekends for application releases/deployments

• Being the primary contact for your region, addressing program queries, providing support and updates, and managing relevant content and processes.

• Bring 2 - 3 years experience as a DevOps Engineer or Site Reliability Engineer (SRE)

• Have knowledge of CI/CD tools and integration

• Demonstrate experience scripting languages such as Bash, Python, Groovy

• Able to do configuration and deployment management using tools such as Terraform, Ansible, Jenkins

• Have expertise with containerization: Kubernetes, AWS EKS, Docker

• Have analytical and troubleshooting skills

• Be willing to learn, be proactive, and think creatively

Ways of Working

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.