Immigration sponsorship is not available for this position

Responsibilities:

• Define and execute product strategy and requirements for Zoom's unified collaboration platform, specifically focused on enabling customers to adopt, onboard, deploy, manage, and administer Zoom Phone business telephony solutions;
• Use deep understanding of communications and collaboration market to meet and exceed customer needs;
• Facilitate integration with third party applications, platforms, and go to market partners when that's the best path and a great way to deliver customer value;
• Work with sales, support, and customer success teams to ensure the product is well positioned, well understood, and well supported;
• Define and prioritize product features and enhancements to delight customers;
• Translate customer needs into well-defined user stories, business requirements and functional requirements for core management systems and services;
• Own, define and groom product backlogs, working hand in hand with development and design teams to drive agile delivery;
• Collaborate closely with other product managers, product marketing and multiple cross functional teams to define and maintain the core management platform roadmap;
• Track product KPIs and analyze product usage data to identify trends and reveal requirements that can best enable customer happiness;
• Be the leading expert on your product;
• Actively evaluate competitive and adjacent products;
• Understand industry trends and evolutions; and
• Work closely with leading customers and stakeholders.

What we're looking for:

• Requires a Bachelor’s degree in Computer Science, a related field, or a foreign equivalent;
• Must have 5 years of experience in job offered or related occupation;
• Must have 5 years of experience in Product Management, driving Enterprise SaaS, communication, and collaboration;
• Must have 5 years of experience in domain experience in user management and onboarding for cloud-based services; and
• Must have 5 years of experience in industry experience with existing cloud or premise-based enterprise unified communications platforms.
• 25% Domestic Travel Required. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S.

Zoom Communications, Inc.

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Salary Range or On Target Earnings:

Minimum:

$152,960.00

Maximum:

$183,000.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.