What you can expect

As Senior UX Manager, you’ll collaborate with cross-functional leaders to drive strategy and design quality across core products like Meetings, Mobile, Rooms, and Workspaces. You’ll lead a team to craft and validate solutions that impact millions, driving innovation through empathy and curiosity. Reporting to a Zoom design leader, you’ll contribute to a dynamic, high-impact team spanning products like AI Companion, focused on delivering meaningful, joyful experiences.

About the Team

Zoom products serve millions of users worldwide. As our flagship product, Zoom Meetings facilitates hundreds of millions of calls daily. Additionally, Zoom Rooms stands as our industry-leading solution for conference rooms and workspaces, bringing Zoom's innovation to physical work environments. Meanwhile, Mobile Frameworks delivers and powers Zoom's core mobile experience. Across all these domains, Zoom has established itself as the market leader and seeks an experienced design leader to join the team.

Responsibilities

• Supporting and growing a talented team of UX designers, creating an inclusive, collaborative environment where individuals thrive and do their best work.

• Collaborating closely with partners in product, engineering, and AI to co-create experiences that truly meet user needs across Zoom’s core platforms—Meetings, Mobile, Rooms, and Workspaces.

• Championing user-centered design practices, guiding the team to create thoughtful, intuitive solutions that deliver real value to people.

• Ensuring high-quality design execution, encouraging creative exploration while helping the team validate and refine ideas through testing and feedback.

• Navigating complex projects with care, aligning diverse stakeholders across time zones and teams to keep work moving smoothly and with purpose.

• Building trusted relationships with leadership and peers, communicating design thinking in ways that inspire, align, and influence toward better outcomes for users.

What we’re looking for

• Hold a BSc or equivalent experience.

• Have extensive product design experience (10+) with solid visual design skills and a user-centered, design thinking approach.

• Have solid experience (7+) leading and managing designers, including hybrid/virtual teams, with proven leadership and mentorship abilities.

• Have experience (3+) collaborating with executive leaders and influencing strategic direction.

• Be skilled in managing complex, cross-functional projects across time zones and stakeholder groups.

• Be experienced in multi-platform design, including desktop, web, mobile, and other devices.

• Be an excellent communicator with the ability to advocate for design and push partners with innovative thinking;

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.