AI Agent开发工程师
Zoom
我们正在寻找优秀的AI Agent研发工程师加入我们的下一代智能协作平台开发团队。团队致力于构建多模态AI Agent开发框架与智能协作系统，深度集成于Zoom Workplace生态，通过智能体技术重构会议调度、客户服务、跨团队协作等场景体验。团队技术氛围浓厚，鼓励技术创新与开源贡献，在这里您将参与前沿Agent架构设计与复杂系统攻坚，与全球顶尖工程师协作，共同定义AI驱动的未来工作方式。
岗位职责：
1.参与研发多智能体协同框架，构建具备任务推理、规划与执行能力的自主代理系统，保障复杂环境下的可靠协调；
2.参与智能助手、智能客服等场景的技术攻关，设计可解释的Agent行为决策机制；
3.协同产品、算法、工程团队完成系统集成，推动AI能力在Zoom生态中的创新落地。
任职要求：
1.硕士及以上学历，计算机/人工智能相关专业，2年以上NLP/LLM/Agent研发经验（优秀应届生可放宽）；
2.精通Transformer架构及主流LLM技术栈（如LangChain、AutoGen），熟悉LLM微调、推理优化及评估方法论；
3.具备多智能体系统开发经验，掌握ReAct、CoT等推理框架，有智能助手/客服类产品落地经验者优先；
4.扎实的机器学习基础，熟悉知识图谱构建、检索策略优化及Agent行为建模技术；
5.具备良好的沟通协作能力，能够与团队成员有效配合；
6.具有责任心，能够承担压力，有较强的执行力。
加分项：
在ACL/EMNLP/AAAI等顶会发表过LLM/Agent相关论文；
具有复杂多Agent系统的架构设计经验；
熟悉强化学习在Agent行为训练中的应用。
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.