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MassMarket Account Executive

Zoom

Zoom

Sales & Business Development
Multiple locations
Posted 6+ months ago

Job Description

We are looking for a Commercial Account Executive with the right energy, competitive spirit, personal drive, and track record of success in Sales.

This position involves working with our Commercial customers (employee count of 250 - 1000) to provide them the right Zoom services that meet their collaboration needs. Working in a defined geographic territory, you will proactively engage with our existing customers, as well as follow up and close on various sources of inbound leads. This position will cover the DACH market.

Responsibilities:

  • Meet or exceed sales and product objectives
  • Effectively qualify leads and identify prospect needs, engaging technical resources as required
  • Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
  • Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
  • Utilise solution-selling techniques to effectively guide sales process to close
  • Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
  • Upsell and leverage business from established customer relationships and new departments
  • Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
  • Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
  • Forecast sales activity and revenue achievement while creating satisfied customers
  • Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
  • Keep informed of product line, competition and industry trends that may impact client business activities

Requirements:

  • 5+ years of Account Executive experience in a Technology company
  • Direct SaaS/ UCaaS / Cloud selling experience
  • SaaS video or web conferencing solutions selling experience preferred
  • Inbound sales experience, the ability to Up-sell and Cross-sell to Mid-size businesses
  • This position requires the ability to develop and maintain business within existing accounts and manage complex sales situations.
  • Demonstrated excellence in presentations skill with ability to build relevant, strategic messaging
  • Presence and proficiency in social media such as LinkedIn preferred
  • Strong collaboration and relational skills
  • Business forecasting, pipeline development and management skills are required
  • A proven track record of closed sales, client satisfaction, & team work
  • Must have strong verbal skills with consultative professional business acumen
  • Must be detail oriented, organised, ethical, responsible, & self-motivated
  • Salesforce CRM experience preferred
  • Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
  • Native German or speaks German at a high level

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.


Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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