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DevOps Engineer



Software Engineering
San Jose, CA, USA
Posted on Thursday, June 20, 2024

Job Description:

Developing and maintaining the both public cloud and on-premises VoIP systems, using VoIP devices such as SBC (session border controller), SBA (Survivable Branch Appliances), FreeSwitch Server, RTP (Real-time Transport Protocol) Engine and PSX (Policy and Routing Software Edition). Implement the long-term goal of tooling and automation of operation and maintenance. Solve repetitive and standardized tasks and operations to meet various scenarios of operation and maintenance Demand. According to product business requirements, participate in architecture or program design, assist the company's VoIP-related product projects in DevOps implementation. Combine business development to continuously optimize and improve overall productivity and efficiency. Troubleshoot all problems related to VoIP, SBC, PSX, etc. Responsible for the production platform monitoring alarm/fault analysis/automated operation and maintenance tools, improving the system and service monitoring system, log management system. Understand the cutting-edge technology and promote DevOps technology evolution and technological innovation. Design and write VoIP automated tools.

Minimum Education & Experience Requirements:

Requires a Bachelor’s degree in Computer Science, Computer Engineering, a related field, or a foreign equivalent. Must have 5 years of experience in job offered or related occupation. Must have 5 years of experience in telephone system and SIP (Session Initiation Protocol) technology; VoIP, RTP, SRTP, Networking, TCP/TLS protocol; Cloud Platform solution, AWS, OCI; Linux, Redis, MySQL, Keepalive, LVS, etc.; and WebRTC, P2P, STUN, TURN. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S.

Company Name: Zoom Video Communications, Inc.


Salary Range or On Target Earnings:





In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Good news – this job posting is more like a marathon, not a sprint, so it could be available for a while! We're on the lookout for awesome folks to join Zoom in various similar roles. No need to rush, just hit us up whenever you're ready to apply. We're always keeping an eye out for amazing talent!