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Cloud Marketplace Business Development Manager



Sales & Business Development
Multiple locations
Posted on Tuesday, May 7, 2024

We are seeking a highly experienced and results-driven Cloud Marketplace Business Development Manager with a background in technology partnership development. The ideal candidate will have experience in cultivating strategic partnerships within the technology sector, particularly for and with both AWS Marketplace and Independent Software Vendors (ISV’s). This is a unique opportunity to lead our partnership efforts, drive revenue growth, and shape the future of our business.

The Zoom Channel CoE (Center of Expertise) team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with partners and clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.


  • In partnership with the Global AWS Partner Lead, developing and executing partnership strategy focused on driving revenue growth through our AWS alliance, with a particular emphasis on Marketplace

  • Serving as a subject matter expert on AWS partner programs, partner operations, partner incentive programs and overall marketplace operations while providing guidance and support to our channel partners and our internal x-functional teams.

  • Work closely with our sales operations, deal desk, and cloud account manager teams.

  • AWS Marketplace and Amazon Partner Network Business Development.

  • Evangelize the full suite of Zoom solutions within AWS Marketplace (sellers, industry verticals, overall GTM motion), mutual partners, and mutual customers.

  • Work closely with AWS teams and mutual high-profile customers to continually build the better together Zoom-AWS narrative.

  • Establishing and maintaining relationships with key stakeholders within AWS Marketplace, including executive leadership, sales, and technical teams.

  • Collaborating with cross-functional teams, including sales, marketing, product management, and engineering, to ensure alignment and successful execution of partnership initiatives.

  • Driving the negotiation and execution of partnership agreements, including joint go-to-market strategies, co-selling opportunities, and revenue-sharing arrangements.

  • Tracking and analyzing partnership performance metrics, identify areas for improvement, and implement strategies to optimize partnership outcomes.


  • Ten years of experience in bus dev, partnership management, or strategic alliances for a cloud marketplace provider and/or a scaled ISV.

  • Understand contact center, customer experience (CX), and collaboration technologies, with the ability to articulate value propositions and technical capabilities.

  • Managed relationships for or with cloud marketplaces , resulting in significant revenue growth and market expansion.

  • Develop and execute complex partnership strategies in a dynamic environment.

  • Manage business development activities by traveling to meet with partners, and attending industry events.

Salary Range or On Target Earnings:





At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:


In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.