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Security Operations Engineer



Multiple locations
Posted on Tuesday, March 5, 2024

About the team:

At Zoom, we are seeking an experienced Security Operations Engineer to be a member of the Security Operations team. This role will be instrumental in defining Zoom's approach for development and support of our security infrastructure.

What we are looking for:

  • A problem solver that is highly skilled in troubleshooting, has the ability to demonstrate and break down large, complex issues into manageable components.

  • Manage day-to-day operations service requests.

  • Management and review of systems configurations.

  • Understanding of container management and development

  • Address system vulnerabilities and remediation, including the assessment and deployment of vendor security updates.

  • Deploy and manage systems, security, and application systems.

  • Develop tools to automate operations or reporting tasks.

  • Drive continuous improvement of systems workflows and processes through automation and innovation.

  • Flexible schedule for on-call support rotation.

  • Comprehensive knowledge of multiple flavor of operating systems

  • Knowledge of cryptography and PKI

  • In-depth knowledge of End Point Protection and similar technologies


  • 2+ years of Linux systems engineering experience and other operating systems

  • Experience with Terraform, Jenkins, Ansible and Git

  • Experience in the support of security gateways or endpoint protection solution

  • Experience in design, implementation and operating of myriad systems security technologies in hybrid environments from on-premise to public cloud.

  • Strong knowledge of host-based security.

  • Experienced writing shell scripts and higher level language is a plus (Bash, Python, Go etc.).

  • Ability to monitor, debug and automate routine tasks

  • Kubernetes cluster monitoring, alerting and logging experience a plus

  • Experience with containers and container orchestration (Kubernetes, Docker, Helm, Operator Framework)

  • Strong written and verbal communication skills

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.