What you can expect

Zoom offers Zoom Phone, Rooms, Webinars, Apps, and OnZoom for video conferencing. They prioritize customer and user needs when creating solutions. The Data Science team needs assistance with campaign marketing and eCommerce analytics. The ideal candidate is motivated, communicative, innovative, and skilled at problem-solving. The position requires collaboration with various teams on crucial company projects.

About the Team

Engineering operations are the driving force behind the seamless functionality and continuous innovation that define the platform's unparalleled user experience. The team manages the infrastructure that runs Zoom Phone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management. By employing robust operational strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly.

What we’re looking for

3+ years of experience in automation via shell scripting and Perl/Python programming, CaaS, Ansible etc

Have understanding of TCP/IP networking and IP routing protocols and platforms in large scale DCs or ISPs

Experience with OSPF/IS-IS, BGP, MPLS , Firewalls, ACLs, DNS,multi-vendor environment like Juniper, Arista, Palo Alto, etc.

Experience with large network designs and operations in a global environment

Designing, analyzing and troubleshooting large-scale distributed networks

Have ability to work in and keep up with a fast moving environment

Have Systematic problem-solving approach, coupled with good communication skills and a sense of ownership and drive

Experience in a technical on-call capacity, responding to customer impacting events

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.