Account Executive, Majors - Higher Education and Healthcare (ANZ)
**This role is based within metropolitan Melbourne or Sydney area**
We are looking for an Account Executive, Majors - Higher Education and Healthcare (ANZ) with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with a number of named accounts and new logo acquisition, to provide them the right Zoom services that meet their video and online meeting needs.
Focusing on the Healthcare & Education sector, you will proactively engage with targeted institutions, as well as follow up and close on various lead sources. Experience of both hunting & selling CX, Telephony and related services is preferred.
Meet or exceed sales and product objectives
Effectively qualify leads and identify prospect needs, engaging technical resources as required
Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
Utilize solution-selling techniques to effectively guide sales process to close
Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
Upsell and leverage business from new and established customer relationships
Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Forecast sales activity and revenue achievement while creating satisfied customers
Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
Keep informed of product line, competition and industry trends that may impact client business activities
Minimum of 7 years of direct sales experience in a SaaS/Cloud environment
Experience of selling to Higher Education and/or Healthcare within ANZ
This position requires the ability to hunt into new accounts and manage complex sales situations and large projects
Referenceable acquisition experience is mandatory, as is the ability to identify prospects using various tools such as Navigator, ZoomInfo, ASX etc
Demonstrated excellence in presentations skill with ability to build relevant, strategic messaging
Presence and proficiency in social media such as LinkedIn preferred
Strong collaboration and relational skills
Business forecasting, pipeline development and management skills are required
A proven track record of closed sales, client satisfaction, & team work
Must have strong verbal skills with consultative professional business acumen
Must be detail oriented, organized, ethical, responsible, & self-motivated
Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
Experience selling Contact Centre, Telephony and related services
Salesforce CRM experience preferred
BA/ BS or equivalent experience
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.
Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.