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Product Owner

UpKeep

UpKeep

This job is no longer accepting applications

See open jobs at UpKeep.
Product
são paulo, state of são paulo, brazil
Posted on Thursday, January 18, 2024
UpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!
We're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Work closely with design, engineering, and the business to create, prioritize, and track production bugs and client-feature requests
  • Report on product KPIs around growth, engagement, retention, and monetization
  • Partner with Product Management to understand priorities and help execute against
  • Analyze high-level product requirements and turn them into developer-ready user stories
  • Actively prioritize bug backlog and participate in sprint planning and releases
  • Assist in the creation of roadmaps
  • Maintain a holistic understanding of the business, the industry, and the competitor landscape

EXPERIENCE

  • 1+ years experience working with mobile applications
  • 1+ years of product experience or comparable experience in a technical role
  • Professional demeanor and a desire to exceed expectations
  • Comfortable working with raw data sets to develop insights (i.e. spreadsheet skills)
  • A high standards bar for the quality of the product’s design and user experience
  • Able to make important decisions based on scarce or incomplete data
  • Excellent verbal and written communication skills
  • Growth mindset - not afraid to make mistakes, try new things, and keep learning!
  • Experience working with engineering teams and /or a technical background yourself
  • A high degree of organization
  • Use Agile methodology to participate in backlog grooming, sprint planning, stand-ups
  • Experience working with Jira
  • Bachelor's degree preferred

KNOWLEDGE

  • Comfortable working with raw data sets to develop actionable insights
  • Able to make important decisions based on limited or incomplete data
  • Ability to tell a persuasive story and convey information in a digestible format
  • Ability to see the big picture while maintaining close attention to detail
  • Proactive, entrepreneurial mindset, with a record of success in a high-growth context
  • Excellent verbal and written communication skills

DESIRED BEHAVIORS

  • Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
  • Initiates action – is results oriented. Takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
  • Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results, and takes remedial action where necessary.
  • Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs.
  • Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn.
  • Communicates ideas – respectfully exchanges information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives.
  • Works collaboratively – shares knowledge and information, fosters teamwork, and contributes to a positive work environment where people want to come to work.
  • Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.
  • Act as a good citizen of UpKeep.
At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.
Even if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.
Employee Benefits:
Full-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first.
Company History & Product:
UpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage!
Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!
We've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses.
Learn More!
At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.

This job is no longer accepting applications

See open jobs at UpKeep.