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Workplace Manager

Sendbird

Sendbird

Seoul, South Korea
Posted on Thursday, June 13, 2024

The Sendbird Office Manager is someone pretty amazing who helps our team grow with a happy culture! You're a jack-of-all-trades and master organizer. You feel comfortable managing a wide range of operational day-to-day tasks, including planning company events and meals, dealing with facilities, greeting candidates and visitors, keeping an office organized and well-stocked.
You have great soft skills with positive energy, contributing to our company culture. You are always organizing ways to help the team be more productive, energized, and you look forward to growing your skill sets as the company grows.

What you will do

  • Help the team grow well: Keep the office running smoothly by managing the company schedules in Google Calendar, being the leader for office-related projects to boost productivity and contribute to culture
  • Be the face of the SendBird KR office; offering exceptional internal and external customer service and providing warm candidate experience
  • Being a point-person on the operational side
  • Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions
  • Be the champion of company culture, building the team member community, and happiness by helping them get the necessary resources and tools, planning and organizing company events, lunch/dinner/happy hour, and assisting in on-boarding new employee and enrolling them in relevant perks
  • Partner with People team to update and maintain office policies as necessary
  • Manage event and logistics planning for APAC regions like Singapore and India, coordinating with local vendors and teams
  • Be open and accessible to address any employee queries or concerns in a timely manner in a fast-paced environment
  • Proactively identify areas of improvement in workplace operations and processes, suggesting optimizations at a mid-senior level role

Who you are

  • Super-organized and detail-oriented
  • Resourceful at finding out information online (and offline) for fulfilling the responsibilities
  • Excellent written, verbal, and interpersonal communication skills
  • Very comfortable with online productivity tools (e.g. Slack, Gmail & Google Drive, Zoom, Zendesk/Intercom)
  • Availability to occasional oversee vendor projects that occur in the early morning and weekends

What you bring to the table

  • At least 7 years of related experience
  • Must have an understanding of office administration
  • Super-organized and detail-oriented
  • Resourceful at finding out information online (and offline) for fulfilling the responsibilities
  • Excellent written, verbal, and interpersonal communication skills
  • Very comfortable with online productivity tools (e.g. Slack, Gmail & Google Drive, Zoom, Zendesk/Intercom)
  • Availability to occasional oversee vendor projects that occur in the early morning and weekends
  • Ability to work in a fast-paced environment while maintaining composure
  • Strong problem-solving and decision-making skills
  • English Proficiency preferred

Our KR benefits include (but are not limited to)

  • Silicon Valley's equity program (1-year cliff)
  • Hybrid work policy, flexible work hours
  • Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
  • Support for home office set up such as motion desks, chairs, monitors, and AirPods
  • Learn a Language benefit - up to 3.6 million won per year towards language lessons
  • Weekly office lunch
  • Monthly team building cost
  • Partial support for commuting costs
  • Free parking at the Seolleung office
  • Group insurance support that covers employees, spouses, and children
  • Medical checkup support, including MRI and genetic testing - for the employee and one family member
  • Seven additional paid holidays in addition to annual leave (Boost leave, Birthday leave, etc.)
  • Support for the latest work devices, such as MacBook Pro (special support options for each job position)
  • Unlimited snack bar filled with snacks, beverages, and instant noodles every day
  • 12-week paid parental leave support (available for both mothers and fathers)
  • Other support programs for congratulations and condolences

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.