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Content Specialist



Kuala Lumpur, Malaysia
Posted on Thursday, April 11, 2024

Sendbird is looking for a Content Specialist to join Marketing at Sendbird. The Content Specialist will sit within the content team but will partner with teams across Sendbird to support the execution of our company content strategies.

What you will do:

  • You’ll partner with teams across the business to produce exceptional content for Sendbird.com and ensure effective distribution to our target audiences.
  • You’ll play a crucial role in maximizing the reach of our content. You’ll publish content in our CMS and optimize the use of our company's social channels, but beyond that, you will be tasked with pioneering new content platforms and distribution methods to amplify our reach.
  • You’ll program manage content initiatives from idea through to publication. This could include blog posts, whitepapers, videos, case studies, interactive experiences, infographics, tutorials and more.
  • You’ll collaborate with designers, developers, and other content creators to envision and build new content formats.
  • You should be comfortable with synthesizing data to inform content strategy and report on how content is performing.
  • hile there’ll be times when you’ll pitch in on content creation, this is not primarily a creative role focused on writing or creating new content. You’ll be a production and operations specialist, partnering with teams across the business as well as writers, designers, and other creatives to deliver major content initiatives.

Who you are:

  • Organized, systematic thinker -- this role requires the ability to manage complex content projects and effectively use workflow management software.
  • Proven ability to partner with teams like product marketing, demand generation, and design to produce compelling content that supports marketing objectives.
  • Data-informed and creative, you thrive in a fast-paced work environment.
  • Strong written communication skills, with sound editorial instincts
  • A strong inclination towards exploring and executing a diverse range of content forms or assets, with a keen interest in evolving content trends and technologies.

What you bring to the table:

  • 2+ years of B2B SaaS content marketing with a focus on AI technologies
  • Experience with using content management systems to publish content.
  • A deep understanding of SEO principles and their application in content writing, ensuring that all content is optimized for maximum visibility and engagement.

Our MY benefits include (but are not limited to)

  • 20 days PTO, 12 paid US company holidays, 5 sick days, 2 volunteer days, plus a rest/rejuvenation and birthday day off
  • Company subsidized medical, dental, vision insurance
  • Flexible spending accounts
  • Parental leave
  • Life and disability insurance
  • Be Your Best Self: An annual stipend (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, gym memberships, books, fitness classes, mental health services and massages

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office twice per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skillsets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

At Sendbird, we are building the most scalable and powerful chat API in the world with a mission to build connections in a digital world. Conversations have always been the way people build relationships and get things done and our goal is to put the power of conversations in the hands of every developer and brand by making apps more social through chat, voice and video.

Sendbird is rapidly growing unicorn start-up headquartered in San Mateo, CA with additional offices in; New York, London, Seoul, Singapore, and Bengaluru and has raised over $220M with a $1 Billion+ valuation from leading investors, including: ICONIQ Capital, STEADFAST Capital Ventures, Tiger Global Management, Shasta Ventures, Softbank Vision Fund 2, and Y Combinator.