Title: Senior Solutions Consultant

Location: London - Hybrid (2-3 days a week)

THE OPPORTUNITY:

At Salesloft, our Senior Solutions Consultants are pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Global Pre-Sales team. Our Senior Solutions Consultants are the voice of the Consulting Services organization to our customers in the pre-sales process. They are the most senior pre-sales consultants in the organization, ensuring that our consulting teams are set up for success on our client engagements.

On a day-to-day basis, you will be responsible for meeting with customers, earning client trust, collaborating with the consulting org, and designing custom solutions to help our customers achieve success.

Specifically, you will:

• Collaborate with our Sales teams on priority pursuits.
• Conduct appropriate discovery sessions with prospects (in partnership with Sales) to understand their current objectives and challenges and desired future states
• Lead customer business discovery sessions to uncover pain points, establish goals and objectives, and business requirements (functionally from the solution but also strategy, planning, and customer roadmap)
• Lead customer technical discovery sessions to identify technical requirements, complexities, and considerations for implementation
• Maintain a detailed knowledge/understanding of the client's business challenges, technology stack, roll-out goals
• Translate customer requirements to Consulting Services offerings, capabilities, and custom-scoped engagements
• Design custom implementation and onboarding plans to ensure customer success
• Identify and document project risks
• Build custom proposal decks for customers
• Present services proposals and custom project plans to customers
• Compose and approve customer-facing statements of work
• Regularly pitch the value of the services organization (virtual and in-person) with both a Sales and Consulting mentality
• Assist in knowledge transfer and transition of the closed business to the assigned Consulting Services team, who will be responsible for delivery.
• Participate in client engagements as a senior advisor to the consulting organization and trusted voice to the client.
• Participate in client strategy sessions and QBRs as a member of the account team, positioned to drive growth and expansion in our accounts.
• Be seen as a thought leader and expert, staying current on industry trends, competitive landscape, and customer needs.
• Internal stakeholder management and problem-solving (working with Sales and Legal to close out redlines)

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to deeply understand prospects and customers and pain points and advise on proven solutions to achieve their desired outcomes. You will have an opportunity to make a difference.

WHAT WE’RE LOOKING FOR:

We seek a results-oriented, highly motivated, strategic solutions professional who deeply understands the Sales Engagement category and focuses on designing and prescribing Salesloft Services to our prospects and customers aligned with their existing processes and desired outcomes. You will play a pivotal role in evangelizing the benefits of outcomes derived by working with the Salesloft Consulting Services team.

If you’re looking for an opportunity to learn more, do more, and become more than previously possible… if you’re passionate about innovation, growth, and serving customers and thrive in a fast-paced, developmental environment, then becoming a Senior Solutions Consultant is the career path for you!

THE TEAM:

Our Salesloft Solutions Consulting team is comprised of both seasoned and up-and-coming consultants who are all aligned on one vision and mission:

• Vision: Every seller is loved by the buyers they serve (#saleslove)
• Mission: Helping customers achieve wild success

The team consists of results-oriented consultants and solution architects professionals focused on designing solutions to drive our customer’s success using the Salesloft platform. The Solutions Consulting team members epitome our core values - Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• Proven experience in a Senior Consultant, Solutions Consultant, or Solution Architect role, including commercial and/or enterprise services projects.
• Proven ability to design and develop a solution roadmap and implementation plan based on the current vs. future state of the business.
• Ability to develop executive relationships (C-Suite, VP, and Director-level) and impart knowledge of Salesloft capabilities.
• Ability to uncover critical success factors necessary for the customer to acquire, implement, and utilize the Salesloft platform.
• Ability to articulate a roadmap that provides a high likelihood of the customer realizing expected business benefits.
• Proven ability in planning, producing, and delivering custom services estimates and SOWs based on customer requirements
• Deep understanding of the Salesloft platform and common use cases and benefits
• Expertise in Sales and Revenue Operations technology ecosystems (CRM, Sales Engagement, Marketing Automation, ABM, etc.)
• A track record of consistently exceeding personal and role-based goals
• 3-5 years experience managing customers post-sale in a Consulting role.
• Key negotiator and facilitator
• Concise and clear public speaking skills/presentation skills
• Proven ability to manage documents and templates in line with company branding
• Strong time management/prioritization skills
• Strong written English language skills
• Excellent attention to detail
• Can adapt/feed on changes at a rapid-growing company
• Prior sales experience is a bonus
• Openness to travel 25% -/+ of the time.

WITHIN ONE MONTH, YOU’LL:

• Join our 3-week Sales Bootcamp, where you will learn our software and all the skills necessary to set you up for success, allowing you to make an impact in the market quickly
• Get immersed in the Salesloft platform and become Salesloft certified
• Begin 1:1’s with your manager, understand your 30-60-90 plan, meet & shadow current members of the Salesloft team
• Shadow customer discovery calls and pitch presentations
• Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them

WITHIN THREE MONTHS, YOU’LL:

• Serve as a primary point of contact for Services Scoping requests
• Lead customer scoping calls
• Design custom estimates and SOWs
• Present solution recommendations to customers

WITHIN SIX MONTHS, YOU’LL:

• Consistently meet or exceed your services revenue goals
• Proactively identify Salesloft Consulting Services opportunities in prospects and existing customers in collaboration with Salesloft customer-facing Teams
• Define personal and team goals focused on driving efficiency and value for all Salesloft customer facing Teams
• Evangelize the value of working with Salesloft Consulting Services to Salesloft employees, prospects, and customers.

WITHIN TWELVE MONTHS, YOU’LL:

• Be seen as a go-to resource for Services scoping requests
• Consistently meet or exceed your services revenue goals
• Partner with colleagues to determine how to improve existing processes
• Partner with Sales and Revenue leaders to determine how to expand footprint within accounts
• Set an example for new Solution Consultants, and assist in training, onboarding, and motivating new Lofters

WHY YOU’LL LOVE SALESLOFT:

At Salesloft, we're not just a company, we're a community built on shared values.

• Lead With Humility and Respect
• Earn Customer Trust
• Put Team Over Self
• Redefine What’s Possible
• Deliver Big Results

Salesloft delivers a performance force multiplier for the world’s most demanding companies. Salesloft’s Revenue Orchestration Platform, delivering the first AI-powered durable revenue engagement model, keeps market-facing teams on top of all buyer signals, with outcomes-driven prioritization so they always act first on what matters most. Thousands of the world’s most successful sales teams, like those at Google, 3M, IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.

While we’re proud of our history, we’re even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2021, Atlanta Business Chronicle’s 2022 Healthiest Employers, three times by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Fortune, Glassdoor, Atlanta Journal-Constitution, and Inc Magazine.

In addition to our stand-out organizational health:

• 2024 Best Places to Work Certified for a fourth consecutive year
• Leader in The Forrester Wave™: Revenue Orchestration Platforms for B2B, Q3 2024
• G2 Enterprise Sales Engagement Leader 15 consecutive quarters
• Recognized by Gartner Peer Insights as a Customer’s Choice in 2023 Voice of the Customer for Sales Engagement Applications
• G2 recently ranked us #1 in Enterprise Sales Engagement and we were named a leader in the 2022 Forrester Wave for Sales Engagement. We received the highest possible score in 26 out of 30 criteria, more than any other vendor evaluated in our category.

We’re redefining an age-old industry. This is challenging work – but our team of driven innovators makes the journey thrilling. We’re fast-paced, cutting-edge, and collaborative. We pursue excellence in everything we do and have a lot of fun along the way. Come join us!

WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care

• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-trajectory organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• We firmly believe you will have the opportunity to grow more here than you would anywhere else

Salesloft is committed to creating a sense of belonging for all Lofters. We integrate representation and inclusion into Salesloft’s core by establishing and meeting specific, time-bound objectives for fair hiring and career growth. We prioritize actionable steps over terminology, and showcase how a genuinely diverse and inclusive culture enhances our financial success and overall performance.

We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Don’t meet every single requirement? Studies have shown that people from underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Salesloft we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Keep an eye on our Careers Page for other positions!

#LI-Hybrid