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Program Manager, Revenue Onboarding

SalesLoft

SalesLoft

Operations
United States · Remote
Posted on Friday, May 17, 2024

Job Title: Program Manager, Revenue Onboarding

Location: Remote US (East Coast Vs. West Coast Preferred - as will support Global team US AND EMEA)

THE OPPORTUNITY:

Although we’re proud of our history, we’re even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages, and retains elite talent. As a Program Manager within our Revenue Enablement team, you'll play a pivotal role in shaping the success of the new revenue team hires.

On a day-to-day basis, you will be responsible for designing, implementing, evolving, and measuring scalable foundational and role-specific onboarding programs to attract top talent, equip our revenue teams with the right skills, knowledge, process, and enablement tools to maximize sales growth and customer success impact from day one. Specifically, you will:

  • Own the end-to-end new hire onboarding program for revenue and customer team roles.
  • Establish Onboarding program objectives, success metrics, and milestones.
  • Partner with the Learning Enablement Manager to design, produce, and externally source training content for each learning track to achieve new hire mastery of each role's specific competencies.
  • Facilitate in-person sessions and workshops.
  • Build and run a reinforcement strategy to ensure the application and retention of core onboarding concepts.
  • Report quarterly trends to the leadership team on the pace of ramp, average pipeline, time to first deal, etc.
  • Capture feedback on Onboarding programs to identify and address improvement opportunities.
  • Work closely with revenue enablement managers and cross-functional partners to regularly iterate on new hire programming based on the evolving needs of the business.
  • Collaborate with sales leaders to build a scalable mentorship program and own its evolution over time.
  • Partner with the Recruiting team and Revenue Onboarding manager to streamline and standardize the new hire start process.

WHAT WE ARE LOOKING FOR:

We are seeking a creative, detail-oriented, strategic Program Manager, Revenue Onboarding who embodies our values. This role demands a blend of creativity, project management, and a deep understanding of sales processes, methodologies, and adult learning principles. You'll be responsible for creating and delivering scalable blended learning experiences and content that decreases ramp time and ensures new hires are set up for success in their role.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Program Manager, Revenue Onboarding is the career path for you!

THE TEAM:

Salesloft’s Revenue Enablement team is comprised of seasoned and up-and-coming Enablement Managers, Program Managers, and Instructional Designers who are all aligned on one vision and mission:

  • Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
  • Mission: Bring science to the art of sales

They are also the epitome of our core values, and every day they… Lead with humility and respect, Earn customer trust, Put team over self, Redefine what’s possible, and Deliver big results.

THE SKILL SET:

  • Bachelor's degree or equivalent experience
  • 3+ years of Sales Enablement, Learning & Development, or other directly relevant experience
  • Excellent communication and collaboration skills, capable of working effectively with SMEs and stakeholders across the organization.
  • Experience designing and developing instructional materials and programs within a fast-paced SaaS or tech environment.
  • Strong project management skills, with the ability to manage multiple projects simultaneously.
  • Creative skills in designing instructional graphics, user interfaces, and the overall visual aspect of courses.
  • Proficiency in learning technologies and instructional design best practices.
  • Experience in creating assessments to measure learning effectiveness.
  • A commitment to continuous improvement and professional development.
  • Bonus points for candidates with experience as a seller, bringing valuable insights from firsthand experience in sales or CX roles
  • Experience with direct mentorship, training, or leadership is strongly desired.
  • Experience with Enablement Platforms (Seismic, Highspot, Workramp, Mindtickle, Articulate Rise, Vyond).
  • Experience with Salesforce and Salesloft a plus

WITHIN ONE MONTH, YOU’LL:

  • Immerse yourself in the Salesloft culture and values through our New Hire Orientation and unique learning programs.
  • Join our 3-week Revenue Onboarding Program with an eye to evaluate and identify areas for improvement.
  • Start familiarizing yourself with Salesloft's products, services, and learning ecosystem.
  • Meet & shadow current members of the Salesloft team, and develop an understanding of what our sales process looks, feels, and sounds like.
  • Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them.

WITHIN THREE MONTHS, YOU’LL:

  • Have designed and initiated the development of new learning modules and materials.
  • Have established a clear process for running and iterating onboarding programs
  • Established a cadence with hiring managers to align on new hire expectations and outcomes.
  • Start to measure the impact of the revenue onboarding program.

WITHIN SIX MONTHS, YOU’LL:

  • Have designed and initiated the development of role specific learning programs.
  • See tangible improvements in the effectiveness of the Salesloft team based on feedback and learning metrics.
  • Become a go-to expert within Salesloft for new hires onboarding design and development.

WITHIN TWELVE MONTHS, YOU’LL:

  • Demonstrate measurable success in the learning outcomes of Salesloft team members.
  • Have contributed significantly to the professional development culture within Salesloft.

WHY YOU’LL LOVE SALESLOFT:

At Salesloft, we're not just a company but a community built on shared values.

Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals. Thousands of the world’s most successful sales teams, like those at Google, 3M, IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2021, Atlanta Business Chronicle’s 2022 Healthiest Employers, three times by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Fortune, Glassdoor, Atlanta Journal-Constitution, and Inc Magazine.

In addition to our stand-out organizational health, G2 recently ranked us #1 in Enterprise Sales Engagement, and we were named a leader in the 2022 Forrester Wave for Sales Engagement. We received the highest possible score in 26 out of 30 criteria, more than any other vendor evaluated in our category.

We’re redefining an age-old industry. This is challenging work – but our team of driven innovators makes the journey thrilling. We’re fast-paced, cutting-edge, and collaborative. We pursue excellence in everything we do and have a lot of fun along the way. Come join us!

Check us out on Glassdoor and see what people LOVE about working for Salesloft!

IS THIS ROLE NOT AN EXACT FIT? Keep an eye on our Careers Page for other positions!

WHY SHOULD YOU WORK AT SALESLOFT:

  • You will become part of an amazing culture with a supportive CEO and smart teammates who actually care
  • You will work with an amazing team you can learn from and teach
  • You will experience joining a high-growth/high-trajectory organization
  • You will hear, “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
  • You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
  • We have a vibrant, open office that utilizes modern technology
  • You will grow more here than you would anywhere else; that is a promise

Salesloft embraces diversity and invites applications from people from all walks of life. We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

It is Salesloft’s intent to pay all Lofters competitive wages and salaries that are motivational, fair and equitable. The goal of Salesloft’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

Salesloft embraces diversity and invites applications from people of all walks of life. We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Base Pay Range
$108,000$130,000 USD