Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress.www.deltek.com

Business Summary

The Deltek Global Sales team has a passion for empowering project-based businesses to achieve their goals. We relentlessly focus on our customers’ needs and strive to deliver an exceptional experience for all clients. If you are an enthusiastic, motivated professional who enjoys building and nurturing relationships – join our highly collaborative team to help power project success for our customers.

Position Responsibilities

• 
  Implement and manage a large volume portfolio of key customer account
• sResponsible for optimal solution design and ensure it meets the client’s business need
• sWork closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solutio
• nOversee successful implementation/configuration of Replicon’s product suite for each customer account by closely working with business analys
• tDevelop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of actio
• nWork collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timeline
• sParticipate in project planning activities, including defining detailed project tasks/activitie
• sEnsure 100% quality on each delivery using standard testing methods, validation, and user acceptance testin
• gTranslate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklist
• sResponsible for overall project management, stakeholder management and customer managemen
• tConsistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagemen
• tShare best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the custome

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Qualificatio

• ns
  Bachelor’s Degree or equivalent work experience in the software indus
• tryPMP, ITIL certification is a p
• lusOverall 8+ years of experience with 6+ years of strong consulting, customer delivery, Implementation experience of business software such as ERP, CRM, Payroll, HRIS, SAAS applications is a p
• lusExcellent business acumen and experience dealing with challenging situati
• onsExperience working and communicating with C level executives and HR/Payroll he
• adsExperienced in handling multiple complex engagements simultaneou
• slyExperience implementing multiple project configuration set up, with proven incorporation of structured planning and testing proces
• sesExpertise in setting and managing customer expectations at enterprise le
• velExpertise in business processes, knowledge on system development, process improveme
• ntsExpertise in gathering business requirements, process flows and use ca
• sesExpertise with modelling and mapping as-is and to-be business process
• es.Engaged in integration touch points and understanding of emerging technolog
• iesExcellent verbal and written communication ski