Job Summary

The Director, Product & Technology Strategy & Enablement is responsible for designing and operating internal systems that drive execution within Product and Technology. This strategic role partners closely with the CPTO and senior leadership to translate evolving strategies into structured operating rhythms, scalable enablement programs, and measurable AI adoption. The position oversees mechanisms that foster alignment, capability growth, and cultural reinforcement, leading a small team to ensure improved decision clarity, accelerated workforce productivity, and sustained adoption of AI practices across the organization.

Key Responsibilities

• Architect and evolve the executive operating system, ensuring leadership forums drive decisions, accountability, and strategic alignment.
• Set standards for agendas, pre-reads, and meeting outputs to increase decision velocity and reduce ambiguity.
• Design and run leadership offsites to translate strategy into clear commitments and execution plans.
• Plan Product and Technology all-hands events, ensuring consistent agendas, speakers, logistics, and employee experience across regions.
• Translate AI strategy into structured learning programs that drive measurable adoption and behavior change.
• Activate and scale internal AI communities of practice, champion networks, and knowledge-sharing mechanisms.
• Identify capability gaps related to AI, architecture evolution, and emerging tooling in partnership with engineering and product leaders.
• Curate targeted learning pathways and resources aligned to organizational priorities.
• Lead and continuously improve quarterly recognition programs, aligning criteria to reinforce strategic behaviors.
• Integrate recognition moments into leadership forums and organizational milestones to strengthen cultural coherence.
• Design scalable, low-friction operating mechanisms that are lightweight, automated, and sustainable.
• Continuously simplify workflows and remove unnecessary processes to ensure effectiveness at scale.

Required Qualifications

• 5+ years of experience in business operations, organizational development, engineering enablement, or a closely related function within a technology organization.
• Demonstrated experience designing and scaling operating rhythms, communities of practice, or workforce enablement programs in technical environments.
• Experience driving adoption of new tools or practices across engineering teams, ideally including AI or automation initiatives.
• Proven ability to manage multiple concurrent programs with distinct stakeholders and cadences while maintaining quality and clarity.
• Experience leading small teams with accountability for both output quality and team development.
• Strong executive communication skills, including the ability to synthesize data and present structured insights to senior leadership.
• Familiarity with Microsoft 365 tools, including SharePoint, Teams, Viva, and Power Automate, for operational delivery and knowledge management.

Preferred Qualifications

• Experience with learning management systems or technical enablement platforms.
• A track record of building durable processes that operate effectively at organizational scale.
• Experience engaging technical audiences credibly on AI adoption and behavior change.
• Ability to translate ambiguous executive priorities into structured programs with clear outcomes and governance.