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Future Opportunity: Carrier Onboarding Coordinator (German or French Speaker)

project44

project44

Kraków, Poland
Posted on Wednesday, January 31, 2024

Why project44?

Our mission is to usher in a new era of trust and predictability to transportation and logistics, but there’s still a lot of work to be done. The industry is massive, as is the opportunity. We’re looking for bright, ambitious individuals to join our growing global team and help us enable a more productive and successful world. We’re changing the way the world ships, and we’re looking for you to help us get there!

Job description

We are looking for a Carrier Onboarding Coordinator to help build out our network of carriers! In this role, you will grow and scale the project44 carrier network with a strong focus on truckload carriers.

Key Accountabilities

  • Champion carrier/capacity provider/vendor entry to the project44 network by creating and owning the process, managing internal and external stakeholders, while driving increased value to internal technologies
  • Drive carriers/capacity providers/vendors to meet timelines, reporting and/or escalating risks to project leadership
  • Assist internal stakeholders (Sales, Sales Engineering, Consulting, etc.) with direct and indirect project activities, to reduce time to go-live and increase satisfaction for project44 customers and carriers
  • Own and manage internal workflow and operations processes to ensure efficient onboarding of carriers into the project44 network
  • Participate in planned and ad-hoc internal projects to drive internal efficiency and reduce carrier/customer time to go-live

Requirements & Preferred Skills

  • Ideally previous experience in a client-facing or any similar position, fresh graduates are also welcome
  • Fluency in verbal & written German or French & English are required; any other European languages are advantageous
  • Knowledge of Supply Chain/Logistics/Transportation operations, Carrier Relations, Carrier Procurement is an advantage
  • Quick learner, especially around industry knowledge and for technology
  • Proactive attitude, excellent communication and problem-solving skills
  • Passion for carrier/customer satisfaction and operational excellence
  • Ability to roll up your sleeves to accomplish what needs to be done
  • Ability to manage your own workload and multi-task in a fast-paced environment
  • In-office Commitment: Employees are expected to contribute to our collaborative culture by working in the office three days weekly

Diversity & Inclusion

We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it's up to us to create a company where anyone can bring their authentic self to work everyday. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us.

Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.

We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

For any needed accommodations during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

More about project44

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.

A candidate will be asked to conduct a pre-employment criminal back ground screening test as a standard routine to minimize moral & integrity risks among our staff and to ensure Project44 is compliant with its internal pre-employment screening policy and SOC 2, Sarbanes Oxley Act and ISO 27001 compliance. We will only ask you to conduct a criminal background check when we believe it is proportionate to the role that you will fulfil within your team and/or department A criminal back ground check will be facilitated by our third party vendor Accurate who will assist you to get the appropriate documents from authorities in the country where you will be employed. Depending on the country where you will be employed your local authority will provide a Certificate of Conduct or similar document upon your request. If there are any costs related to screening, these will be borne by Project44. When our vendor Accurate will reach out to, you will be asked for your consent. We would like to emphasize that at all time you can decide to withdraw from the application process and/or to withdraw the consent to perform a screening test.

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