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Billing & Order Management Manager

project44

project44

Kraków, Poland
Posted on Saturday, November 4, 2023

Why project44?

At project44 we’re on a mission - to make supply chains work.

project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the world’s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce.

If you’re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, let’s talk.

project 44 is looking for a motivated Billing and Order Management (OM) Manager to join our dynamic accounting team in Kraków! As the Billing and OM Manager you will develop and maintain billing policies and procedures, ensure compliance with regulatory requirements, and develop strategies to improve billing efficiency and accuracy. You will collaborate with Accounting, Revenue and Go to Market teams to ensure smooth and efficient billing operations. You will report to the Senior Manager, Finance COE Leader.

Responsibilities:

  • Leading Billing and Order Management team, supporting Collection team and Revenue team
  • Partnering with different teams across the organization to efficiently bill clients for emerging products
  • Managing all aspects of billing in accordance with GAAP revenue recognition standards
  • Managing review process of all order forms for new business and direct preparation of invoices and any required supporting documentation to comply with contract terms
  • Working on accounting month-end and FY close process, including but not limited to reviewing and approving journal entries, reviewing issued invoices, credit memos, debit memos and calculating unbilled Accounts Receivable
  • Resolve client-billing problems and escalations
  • Review and evaluate current deal closure procedures and challenging those items that delay or complicate deal closure, invoicing, and collections workflow
  • Work closely with the revenue recognition team to ensure all accounting for billed and deferred revenue is correct
  • Continuously evaluate and improve the efficiency of billing processes and procedures to enhance accruals quality, efficiency, and productivity of the team
  • Provide supporting documentation for audits
  • Lead or support ad hoc projects as they arise across various teams (e. g. Commercial Finance, Sales Operations)

Requirements:

  • 5+ years of managing billing and collection teams
  • Experience in Order or Contract Management, preferably in a growing SAAS technology business
  • Bachelor's degree or equivalent experience
  • Strong cross-functional collaborator (e.g., sales, customer contracts, and order desk operations)
  • Experience with CPQ, Zuora, NetSuite and Salesforce is a plus
  • Proven track record of managing high-volume invoicing and collections
  • Basic understanding of US Generally Accepted Accounting Principles
  • Knowledge of new revenue recognition standards would be an asset (ASC 606)
  • Good knowledge of Excel (pivot tables, VLOOKUP's, etc.)
  • Fluency in English

About project44

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.

Diversity & Inclusion

We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique communities we are building for. So it's up to us to create a company where anyone can bring their authentic self to work everyday. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us.

Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you.

We pride ourselves on celebrating everyone — project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!

For any needed accommodations during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

More about project44

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.

A candidate will be asked to conduct a pre-employment criminal back ground screening test as a standard routine to minimize moral & integrity risks among our staff and to ensure Project44 is compliant with its internal pre-employment screening policy and SOC 2, Sarbanes Oxley Act and ISO 27001 compliance. We will only ask you to conduct a criminal background check when we believe it is proportionate to the role that you will fulfil within your team and/or department A criminal back ground check will be facilitated by our third party vendor Accurate who will assist you to get the appropriate documents from authorities in the country where you will be employed. Depending on the country where you will be employed your local authority will provide a Certificate of Conduct or similar document upon your request. If there are any costs related to screening, these will be borne by Project44. When our vendor Accurate will reach out to, you will be asked for your consent. We would like to emphasize that at all time you can decide to withdraw from the application process and/or to withdraw the consent to perform a screening test.

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