✨ One platform, a whole world of opportunity

Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. We’re proof that companies don't need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries

👩‍💻Featured in Forbes having ranked #9 in Flexjobs Top 30 Companies for remote jobs

🌈 Established a diverse leadership team and an employee base that’s 60% female

🏆 Achieved one of the highest employee engagement scores in its class

🦄 Raised $286 million to date, with a current valuation of $1.2 billion!

💚 B Corp status achieved in 2023

Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!

👩‍💻 The Role

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -2 / -8 UTC.

As a Senior Solutions Consultant, you will be the driving force behind identifying and understanding our clients' global employment needs, collaborating closely with the Sales Executive team to craft compelling proposals that showcase the value of our products.

Your ability to translate the intricacies of Global Employment and the Oyster Platform into customer-centric assets and presentations will build trust with prospects ultimately increasing win rate. If you are passionate about creating a more equal world, thrive in customer and cross-functional interactions, and have a knack for crafting solutions, this role could be for you.

Key Responsibilities

• Customer Discovery: Collaborate with Sales Executives on customer calls to dig deeper into customer requirements, especially regarding Global Employment and HR tech.

  • Typically involves understanding customers’ hiring strategy, benefits strategy and HR, Payroll, and Accounting tech stack.

• Knowledge expertise: Build trust through live technical demos to customers and create customer-specific assets relating to Global Employment.

  • Support with creating and using customer microsites to aid both customer use of demos and assets.

• Data Driven selling: Support Sellers by generating customer-centric data to best educate customers and position Oyster.

  • Create compelling metrics or data showing the value of working with Oyster.

• Project & Deal Management: Create and manage implementation plans for customers which involves understanding the complexities of their existing setup and guiding customers into what to expect or consider as part of the transition to Oyster.

• Cross-functional feedback loops: Providing data and feedback constructively to cross-functional partners on product gaps and competitive intelligence through internal tools, enabling continuous improvement on our differentiation.

• Team Impact & Change management: Using data to inform what improvements can lead to better results and enabling the rest of the team on those changes. Working to influence at the XFN level on projects.

Core Requirements

• Communication skills - You thrive in building relationships both internally and externally to understand underlying needs and with the ability to convey complicated topics in the simplest of terms concisely.

• Project management - You have a knack for remaining organized in the most chaotic of times (end-of-quarter rush anyone?!) and creating the right structure for different types of projects.

• Resourcefulness and being action-oriented - You create sustainable solutions where obstacles appear and are mindful of bringing those solutions to completion.

• Confidently leading and positioning customer calls - You are skilled in leading discussions with senior customer stakeholders (both internal and external) and framing conversations towards the value of your solution.

• Accountability & Ownership - You are proactive in setting expectations of yourself and others so it is clear what you will own and what you expect others to own

• Strategic Thinking - Able to connect organizational goals with projects and prioritize your day-to-day.

• Data-Driven Innovation - Ability to glean insights from data and create new and better ways for the team to be successful.

• One of the below:

  • An understanding of basic HR and Payroll concepts e.g. probation periods, types of terminations, types of time off, taxes, and contributions.

  • Experience with utilizing the MEDDICC framework.

You'll also need

• A reliable home internet connection (or be able to get one)

• Fluent English language skills

🦪 How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌 We build trust. 🤝 We thrive together. 🌍

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

💌 How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

• Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.

• Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).

• Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.

• Wellbeing allowance: Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration.

• Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).

• WFH stipend: Stipend to spend on your laptop and any other equipment you need for your home office; we'll get you up and running in no time!

✨ The best jobs should be available to everyone

At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.

Our available positions are published on our careers page and should you be invited to interview with us, our recruitment team will only ever contact you directly from an @oysterhr.com email address. We will never ask you to send us money as part of a job offer. If you receive a suspicious email relating to opportunities at Oyster from any other email domain where someone is claiming to be a part of our recruitment team, or are directed to anywhere other than www.oysterhr.com/careers to view our available jobs we encourage you to submit a report through our Compliance and Ethics Helpline.