Payroll Implementation Specialist
Oyster
✨ One platform, a whole world of opportunity
Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.
When it comes to global employment, we walk the walk. We’re proof that companies don't need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:
🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
👩💻Featured in Forbes having ranked #9 in Flexjobs Top 30 Companies for remote jobs
🌈 Established a diverse leadership team and an employee base that’s 60% female
🏆 Achieved one of the highest employee engagement scores in its class
🦄 Raised $286 million to date, with a current valuation of $1.2 billion!
💚 B Corp status achieved in 2023
Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!
👩💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based in +1/ +2 UTC timezone.
We are seeking a skilled Payroll Implementation Specialist to join the Global Payroll Centre of Excellence team. This team operates within the Payroll Operations team, collaborating closely to guarantee timely and accurate payment for our customers’ team members.
In this implementation-focused position, you will be the primary contact for our expanding global customer base. Working closely with country-specific Payroll Specialists, you will oversee the configuration of each customer’s payroll according to their requirements, ensuring compliance with local regulations.
Your experience in payroll migrations and proficiency with various payroll systems will be instrumental in ensuring the success of this crucial role. Join us in driving our global payroll operations forward and contributing to our continued growth.
Key Responsibilities
Project Support and Coordination
Collaborate with stakeholders and clients to support the implementation of new customer payrolls.
Assist in creating, updating, and tracking project plans for the successful roll-out of Global Payroll solutions across various countries.
Client and Project Management
Participate in internal and external calls with clients.
Collect and document payroll requirements to support payroll migration and implementation.
Assist in guiding customers through technical payroll implementation tasks.
Support management of scope changes and delivery timelines as needed.
System Set-up and Parallel Payroll Processes
Assist in configuring interfaces, reports, and system configurations to enable parallel and live payroll runs for the initial launch period.
Support payroll data migration activities from legacy systems to new payroll platforms.
Help execute testing plans to check and escalate system issues to ensure smooth transition to the new payroll system.
Go-live Transition
Help document client-specific needs and support project sign-off with customers.
Assist clients throughout the initial go-live phase.
Track and help ensure data quality and accuracy for at least two months post-migration.
Generate and review reports to help audit and reconcile payroll data.
Communication
Serve as a main contact for customers’ payroll project queries and information.
Prepare and share regular status updates and escalate issues when necessary.
Participate in client calls to discuss project progress, risks, issues, and actions.
Collaborate with HR, Finance, and other internal teams to gather payroll requirements at both global and local levels.
What We're Looking For
3+ years of payroll processing experience with good understanding of payroll principles, basic tax mechanics, and benefits administration (multi-country experience desirable but not required).
3+ years of experience supporting payroll implementation or system transitions, with exposure to end-to-end processes.
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Understanding of payroll migration and system implementation processes.
Strong organizational skills with attention to structure and deadlines.
High degree of accuracy and attention to detail in data handling.
Project management experience.
Experience handling multiple smaller projects at once.
Proven experience working with internal and/or external stakeholders, including HR, Finance, Accounting and Treasury team.
Ability to work collaboratively across remote or distributed teams.
Proficient in Excel and Google Sheets; able to use formulas and organize data (e.g., VLOOKUP, simple PIVOT TABLES).
Ability to rapidly analyze and manage data with care and accuracy.
Familiarity with BI tools (such as Looker)
[Bonus] Experience with Alteryx.
[Bonus] Experience with payroll operations in more than one country.
You'll also need...
A reliable home internet connection (or be able to get one)
🦪 How we work together at Oyster
Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. 🙌 We build trust. 🤝 We thrive together. 🌍
Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.
We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.
💌 How YOU work
Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our diverse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.
Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you're authorized to work where you live, the world is truly your Oyster.
Paid time off: We’re all about taking breaks—we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
Wellbeing allowance: Each month, Oyster will top up your ThanksBen wallet with a wellbeing allowance. You can get pretty much anything that your heart desires! ThanksBen offers a wide array of options for spending your wellbeing allowance. Check out their benefits catalogue here for inspiration.
Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
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WFH stipend: Stipend to spend on your laptop and any other equipment you need for your home office; we'll get you up and running in no time!
✨ The best jobs should be available to everyone
At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are published on our careers page and should you be invited to interview with us, our recruitment team will only ever contact you directly from an @oysterhr.com email address. We will never ask you to send us money as part of a job offer. If you receive a suspicious email relating to opportunities at Oyster from any other email domain where someone is claiming to be a part of our recruitment team, or are directed to anywhere other than www.oysterhr.com/careers to view our available jobs we encourage you to submit a report through our Compliance and Ethics Helpline.