Recruiting Operations

Mercor
Mercor

People & HR, Operations · Full-time

San Francisco, CA, USA

USD 110k-135k / year + Equity

Posted 6+ months ago

About Mercor

Mercor’s mission is to organize human intelligence for the AI economy. We build the infrastructure that enables frontier AI labs and enterprises to train, evaluate, and improve AI on real-world professional work. More than five million experts have joined our network, and we pay out over $5 million daily for their knowledge and expertise.

We built our training and evaluation infrastructure alongside the world’s leading AI labs. Now, we’re bringing those capabilities to enterprises across industries, enabling them to train, evaluate, and improve AI using their own expertise and standards. Our APEX benchmarks measure how AI performs on economically valuable work, while our enterprise evaluations and post-training capabilities turn those insights into measurable improvements across real-world workflows.

Our work sits at the intersection of frontier AI, human expertise, and real-world application. We’re solving problems few companies have encountered, with the opportunity to influence what the world’s most advanced AI systems become capable of doing. We’re looking for people who bring different perspectives, take ownership, exercise sound judgment, and hold themselves to an exceptionally high standard. You’ll have the opportunity to do consequential work alongside talented colleagues who challenge one another, collaborate openly, and share a commitment to excellence.

Mercor is profitable and recently raised a $750 million Series D at a $20 billion valuation. We work in person five days a week in San Francisco, New York, and London.

About the Role

You’ll be the operational backbone behind Mercor’s engineering hiring engine. You will partner directly with at lease one technical recruiter to jointly own a portfolio of requisitions from initial intake through offer and onboarding.

In this role, your recruiter partner owns candidate execution and closing; you own the infrastructure, systems, candidate experience, analytics, and process rigor that make high-velocity hiring possible. Together, you operate as a strategic pair responsible for quality, speed, and continuous improvement across your reqs.

Our team works 6 days per week (5 days in-office in SF).

What You’ll Do

Own End-to-End Recruiting Operations

  • Drive scheduling and coordination across screens, take-homes, onsites, debriefs, and offers.

  • Ensure interview loops are structured, calibrated, and frictionless for both candidates and interviewers.

  • Maintain pristine ATS hygiene and candidate tracking across every stage.

  • Proactively identify bottlenecks and unblock processes before they escalate.

Partner as a Strategic Recruiting Pair

  • Collaborate closely with a dedicated technical recruiter to co-own a set of requisitions.

  • Participate in intake discussions, funnel diagnostics, and prioritization decisions.

  • Ensure alignment between sourcing volume, interview capacity, and hiring goals.

  • Serve as the operational counterweight to recruiter execution.

Improve & Implement Process

  • Design and implement lifecycle improvements across screening, onsite structure, feedback loops, and offer workflows.

  • Run pilots on new interview formats, tooling, automation, or candidate experience upgrades.

  • Standardize documentation, templates, rubrics, and workflows.

  • Build scalable systems that reduce interviewer load while increasing signal quality.

Track Analytics & Funnel Health

  • Monitor conversion rates across stages and identify drop-offs.

  • Analyze scheduling velocity, interviewer bandwidth, and pipeline health.

  • Surface insights to hiring managers and leadership.

  • Maintain dashboards and structured reporting for hiring syncs.

Elevate Candidate Experience

  • Ensure high-touch, thoughtful communication at every stage.

  • Anticipate logistical friction and resolve it before candidates feel it.

  • Maintain a consistent, premium experience for senior technical candidates.

  • Support post-offer touchpoints and onboarding warm-up logistics as needed.

Cross-Functional Collaboration

  • Work closely with Engineering, interviewers, and leadership to maintain alignment on hiring goals.

  • Help run hiring syncs, retros, and process audits.

  • Coordinate across recruiters to ensure consistency across roles and teams.

What We’re Looking For

  • 1-4 years of experience in recruiting coordination, recruiting operations, talent ops, or high-volume scheduling roles.

  • Exceptional organizational rigor and attention to detail.

  • Strong systems thinker; you naturally see inefficiencies and redesign them.

  • Comfort managing multiple fast-moving requisitions simultaneously.

  • Analytical mindset with the ability to interpret funnel data and identify improvement opportunities.

  • Clear, professional written and verbal communication.

  • Experience working closely with recruiters or hiring managers in a high-growth environment.

  • High ownership mentality; you operate as if the hiring outcomes are yours.

Bonus:

  • Experience supporting engineering or technical hiring.

  • Familiarity with ATS systems and automation tools.

  • Experience running process experiments or pilots.

Benefits

  • Bi-annual performance bonus structure

  • Generous equity grant vested over 4 years

  • Up to $15k Relocation bonus

  • $10K housing bonus (if you live within 0.5 miles of our office)

  • $1.5K monthly stipend for meals

  • Free Equinox membership

  • $200 monthly laundry reimbursement

  • $200 monthly personal wellness reimbursement

  • Health, Dental, Vision insurance

Mercor is an Equal Opportunity Employer and is committed to providing equal opportunity to all employees and applicants. Mercor does not discriminate based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by California or local law, genetic information, or any other characteristic protected by applicable federal, California, or local laws and ordinances. Further, Mercor prohibits discrimination, harassment, and retaliation based on any combination of protected characteristics. This Policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other privileges, terms, and conditions of employment. This Policy and the law prohibit employment discrimination against any employee or applicant based on any legally protected status.