Company description We are CRM specialists, creating one-to-one experiences across the customer journey. We do this by leveraging human insights, the best data, relentless creativity, and the most powerful technology available. We're subject matter experts in three key areas: Strategy & Insights Strategic visioning and planning Positioning, branding and messaging strategy Acquisition, retention and loyalty strategy Copy testing, benchmarking and brand tracking Customer journeys and experience mapping Creativity & Content Insight-based creative briefs Full, multi-channel campaign development Integrated content development CRM and targeted communications Social media and community activation and management Data Intelligence Customer, competitive and market insights Primary, secondary, quantitative, qualitative and ethnographic research Database segmentation and cluster analysis Digital technology and marketing strategy Online customer experience / mapping and information architecture Overview As a QA Analyst on our team, your responsibilities would involve participating in and understand the creative briefings, creating test cases, ensuring all content is accurate, and be a key member in all projects that flow through our department. You will help ensure that all work meets the expectations of the client ask, and performs as expected, as well as helping interpret client feedback. A strong understanding of front-end development best practices and an eye for creative detail are key. Our main area of focus is the creative and development production of digital display ads, email, and microsites. Responsibilities Strong knowledge of front-end development languages and concepts. Experience with JIRA and assigning bug tickets. Experience working with email testing tools such as Litmus is an asset. Document QA best practices and other quality assurance activities. Strong problem-solving skills. Estimate, prioritize, plan and coordinate testing activities. Create detailed, comprehensive, and well-structured test plans and test cases Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to meet client needs. QA Certified in DoubleClick Academy for Ads is highly recommended. Work independently in a structured team without close supervision. You understand cross-client, cross-platform, and cross-device compatibility. Strong communication skills (oral and written). Strong ability to communicate difficult/sensitive information tactfully. Coach creative, development, and team members from other disciplines to understand the QA workflow. Strong attention to details ensuring product is lacking errors. Work closely with development and creative teams to ensure a high-quality product. Believe in continuous learning and improvement. Actively contributes to corporate knowledge base. Strong analytical skill is required Understanding of AODA/Accessibility testing is desired Braze experiences or certifications is an asset. Qualifications Other required qualifications University degree or college equivalent in a Quality Assurance program Experience Minimum 1-2 years practical QA experience in a web development environment. Experienced with Smartsheets and Workfront is an asset. Experienced with JIRA and assigning bug tickets/reports. Experience in a fast-paced, and challenging environment. Experienced with Accessibility tool is an asset Experience in Ad’s/Front-end development is an asset Additional information Transparency matters to us. The salary range for this position is $70,000-$75,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data. We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people. Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources.