Overview How You’ll Make an Impact With your background in delivering excellent customer service, you’ll play a key role in supporting our clients and sales team by managing multiple projects and deliverables with accuracy, and a positive attitude. In this entry-level role, you’ll work closely with sales, internal delivery teams, and external client collaborators. You will help turn campaign goals into audience solutions that our clients use to achieve results. This role is ideal for someone who enjoys solving problems, thrives in a fast-paced environment, and is excited to build a career in client services and marketing operations. You’ll receive training and support as you learn our systems and processes. You will also bring a strong customer-first approach and attention to detail to everything you do. Responsibilities What You’ll Achieve Build foundational skills that support long-term career growth within Client Services and Marketing Operations Develop a growth mindset by learning new tools, processes, and ways of working Own and complete promotional programs from kickoff through delivery, ensuring timelines and quality standards are met Gather and clarify campaign requirements by partnering with Sales and internal teams to understand objectives and delivery needs Deliver accurate, on-time audience data and campaign assets using established verification methods (full training provided) Manage and maintain campaign documentation, ensuring orders, specifications, and materials are organized and up to date Proactively coordinate with internal teams to review forecasts, orders, documentation, and work in progress Build knowledge of data-driven marketing, internal systems, and evolving industry trends Qualifications Who You Are You’re someone who takes pride in delivering great service and staying organized—even when juggling multiple priorities. You communicate clearly, follow through on commitments, and enjoy working as part of a team. What You’ll Bring Experience in a customer-facing or service-oriented role (such as restaurants, hospitality, call centers, retail, or customer support) Strong attention to detail and a track record of delivering accurate work under deadlines Ability to manage multiple tasks or projects at once in a fast-paced environment Comfort working with standard computer applications such as Microsoft Office or Google Workspace (Docs, Sheets, Excel) Clear communication skills and confidence working with internal teams and external partners A customer-first mindset with strong relationship-building skills Organized, proactive, and adaptable when priorities shift Curiosity and problem-solving instincts, with a willingness to learn new systems and processes Why This Role Is a Great Fit This is a strong entry point for someone looking to move from an hourly, service-based role into a professional career path. We value transferable skills—such as communication, organization, reliability, and customer care—and provide the training needed to succeed in a corporate, data-driven environment. If you enjoy helping customers, staying organized, and learning new things, this role offers hands-on experience, mentorship, and room to grow. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Base Salary: $49,300.00 - $91,500.00 Actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time. The application deadline for this job posting is 06/07/2026. Additional Information When You Join Us, We’ll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Time to Recharge: Flexible time off (FTO), 15 paid holidays Time to Recover: Paid sick time Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms. Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. #LI-ME1