Overview How You’ll Make an Impact We are looking for an Associate, Client Services Analyst to join our Client Services team in LATAM, reporting to the Director of Account Management. In this role, you will support the adoption and optimization of Epsilon’s audience products across multiple client accounts, working closely with internal teams including Sales, Product, Technology, and Operations. You will play a key role in helping clients and internal partners improve the value of data-driven audiences. This includes supporting campaign analysis, identifying optimization opportunities, and contributing to the development of standards that improve how audiences are activated across our ecosystem. What You’ll Achieve Support the planning and forecasting of digital media campaigns across Epsilon’s product suite. Assist Sales teams during the presales process by helping structure proposals, media plans, and campaign recommendations. Coordinate with Operations teams to ensure the successful setup, implementation, and delivery of campaigns. Monitor campaign performance on an ongoing basis, proactively identifying red flags or delivery issues and raising them when necessary to ensure campaign success. Analyze campaign performance reports to extract insights and provide recommendations for improvement. Support the management of Private Marketplaces (PMPs), programmatic campaigns, and Digital out of Home initiatives. Collaborate with cross-functional teams to troubleshoot issues and ensure smooth campaign execution. Work closely with Sales teams to find opportunities for account growth and increased client lifetime value. Help develop internal standards and documentation to improve operational efficiency. Who You Are What you’ll bring with you: Experience analyzing digital campaign performance and reporting. Strong organizational skills and the ability to manage multiple projects simultaneously. Experience working with digital advertising platforms (programmatic, social, or DSPs). Strong analytical approach and ability to interpret data to support optimization decisions. Proactive attitude and willingness to learn new tools and technologies. Intermediate English level (B2 or higher). Highly collaborative and comfortable working in fast-paced, cross-functional environments. This role is perfect for someone eager to be part of a dynamic, growing business at the cutting edge of digital marketing and technology, with ample opportunities to make a significant impact. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We’ll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Time to Recharge: 15 days of holidays, LATAM rest week at the end of the year, flex-Fridays (working until noon every other week) Family Well-Being: Parental/new child benefits Extra Perks: Hybrid work scheme, medical insurance, language training (English and/or Portuguese), professional development, employee recognition, health awareness benefits, home internet fee. #LI-LM1