Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

The Inbound Sales Development Representative Manager will manage, coach and mentor a team of highly motivated sales reps. The ideal candidate is data-driven and enjoys building and scaling processes, partnering with cross-functional teams, and driving alignment with sales to drive exceptional results.

Roles and responsibilities:

• Build & Develop a Team:

  • Recruit, interview, and hire excellent Inbound Sales Development Representatives (SDRs) at scale

  • Mentor and guide SDRs through career progression

  • Partners with leaders in the organization to build career pathways and support readiness programs into new roles

• Increase efficiency & productivity

  • Drive a high performance, high accountability culture to achieve and exceed sales development goals

  • Foster a strong coaching culture by supporting your SDRs through call coaching, discovery & sales trainings, and general professional development

  • Partner with Sales Enablement on the delivery of new enablement programs, operational processes, iteration of existing programs

  • Be the go-to resource for day-to-day processes and subject matter expert (SME) on all-things inbound

• Operational Excellence:

  • Assist in the execution and delivery of core operational tasks, including: process design and documentation, change management, and ongoing updates to strengthen cross-functional alignment (ie. rules of engagement)

  • Work closely with the SDRs to ensure quality efforts and how to manage proper follow-up, speed-to-lead, and quality opportunities for Sales teams

  • Work closely with Marketing to identify and improve the most important KPIs for inbound pipeline creation, revenue generation, and campaign performance

  • Forecast, report, track, and manage sales activities and results using Salesforce (CRM)

  • Provide daily, weekly and monthly reporting on KPIs, lead pipeline, conversion of qualified opportunities and overall effectiveness

• Actionable Insight:

  • Identify and make recommendations for improvement in the areas of process, efficiency and productivity

  • Track sales team metrics and report data to senior leadership on a regular basis

Key Skills:

• BA/BS in relevant discipline preferred.

• 1+ years of experience as an Inbound SDR Manager, or 2+ years in relevant tech/SaaS sales experience

• Has experience working in a fast-paced, high-growth tech company

• Strong proficiency with Salesforce (CRM) and Outreach/Salesloft

• Highly fluent in designing and implementing inbound sales development playbooks, cadences, and best practices

• Passionate about coaching and driving high-performance teams, with a track record of meeting or exceeding quota

• Experience with scaling an Inbound SDR team; can think through career paths and how to support SDR growth into sales or other internal roles

• Extremely data-driven and can identify areas for improvement, and track progress

• Excellent presentation, organizational, and communication skills (both written and verbal). Written samples may be requested.

• Team and goal-oriented. High output; low ego
  
  Benefits:

• Health, dental, and vision insurance

• 401k

• Wellness reimbursement

• Take what you need vacation policy

• Generous parental leave for both primary and secondary caregivers

OTE Range: $130,000 - $170,000

The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.