Design Lead (Keeper of Craft)
Hanover
ABOUT
We're building the AI-native ERP that will define private markets infrastructure. This isn't an AI wrapper slapped onto legacy software - we built a proprietary general ledger accounting system from the ground up, designed specifically for complex investment firms. As the system of record, we've earned the trust to bundle fund administration with tools that were previously fragmented: investor portals, AI-powered portfolio management, KPI collection, and more.
In under a year, we've scaled to over $10 billion in assets under administration, serving investment firms and LPs that include top-5 banks and major endowments.
ABOUT THE ROLE
We've built 9 product modules in only 16 months. We're looking for a world-class "Keeper of Craft" or Designer to assist in upgrading our UX to deliver AI-native simplicity to make our product experience feel effortless for our customers.
You will own our design process, own big greenfield projects, and contribute to shipping incredible experiences every day.
WHAT YOU'LL DO
Lead design and user experience across our expansive product modules
Work directly with engineering to identify the right problems to solve
Be comfortable and confident simplifying complexity and ruthlessly prioritizing projects
Sweat the details to deliver a delightful user experience
Be opinionated and leverage a direct line to our customers to get insights. Explore solutions, create prototypes, and dive into user feedback/data to identify points of friction and opportunities for improvement for every initiative
Advocate for our users by continuously iterating on and evolving our core products and experiences. Identify areas of improvement and deliver value to customers every day
WHAT YOU NEED
Minimum 2 years of tech/startup or digital product agency experience, or equivalent
Demonstrated experience with end-to-end (hybrid UX and UI) product design
Experience working with developers building and shipping applications or software
Extraordinary visual design skills and strong understanding of UX principles
Background in visual/interaction design, UX/UI, branding & identity, and typography
Experience with low and high-fidelity prototyping
Excellent communication and collaboration skills
We're 5 days in-office/week in our beautiful Flatiron office. This enables constant collaboration across our world-class team.