About G2 - The Company

When you join G2, you’re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

G2 is the world's largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on LinkedIn.

As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go-to-market strategies. Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People

At G2, we have big goals, but we stay grounded in our PEAK (Performance + Entrepreneurship + Authenticity + Kindness) values. You’ll be part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.

About The Role

The Employee Success Business Partner (ESBP) will be responsible for building talent density and supporting organizational success across internal customer organizations. This role will partner with senior leadership, managers and employees to build a collaborative and performance-driven culture. The ESBP will be a trusted advisor and strategic partner to accelerate company performance through creative, innovative, engagement with teams, cross-functional partners and Employee Success teammates. This role will be on-site in our Chicago office three days a week.

In This Role, You Will:

Relationship Building & Strategic HR Partnership 50%

• Be a thought partner and advisor across the executive and senior leadership team and their organizations, providing data-driven guidance on talent-related initiatives, opportunities and challenges

• Build trust and credibility throughout the organization by connecting teams to resources (including our Employee Success centers of excellence (COEs)) that engages employees, promotes strong performance, enhances the employee experience and drives innovation

• Provide leadership when responding to complex employee relations matters, investigations, performance-related escalations, and any other escalated feedback received from employees

• Successfully deliver effective annual performance review process, compensation adjustments, and variable compensation awards including bonus and equity

Support Organizational Transformation Initiatives 30%

• Advise and coach managers as they strategize team changes and restructuring to increase performance velocity, talent density, and innovation to exceed goals and business objectives

• Effectively engage the Employee Success CoEs to manage and provide guidance to leaders on people and culture initiatives, including partnering with the Employee Experience team on leader action planning following engagement surveys

• Influence leaders to upgrade talent through disciplined, consistent, and equitable performance management across teams that is informed by measurable and quantifiable individual achievement and contribution

Support People Operations globally and ensure compliance with local/country guidelines-20%

• Using an AI-first approach, proactively improve, implement and automate repeatable processes to achieve scale and efficiency

• Lead or collaborate on Global Success initiatives, including annual handbook review, compensation review/analysis, performance reviews, etc.

Minimum Qualifications:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

• At least 8 years of relevant, progressive experience as a human resources professional

• Expertise, knowledge and proven experience across the disciplines of:

  • Strategic business partnership

  • Performance management

  • Policy development

  • Employee relations

• Capability to lead and influence internal customers at all levels of the organization to deliver results, impact, and high value contributions

• Committed to high individual performance focused on measurable results through the achievement of goals and objectives

• Entrepreneurial spirit with a passion to question status quo and drive continuous improvement through a data driven approach, and a AI/automation driven mindset

• Naturally curious problem solver, strong communications skills, and excellent competency in planning, organizing and project management

• Fluency in the importance of maintaining confidentiality, and strong knowledge of HR laws, regulations, research, and technology

• Ability to work in a fast-paced and changing environment (involving diverse cultures and different geographies) with high volume workload and strong deliverables

What Can Help Your Application Stand Out:

• Global experience working with teams across regions, countries and cultures strongly preferred

• Industry experience and business fluency in the high-growth technology industry

• Proficiency with Gsuite and Google platform (Gmail, Calendar, Drive, Sheets) and HR technology

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.

--

For job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice before applying to this job.

How We Use AI Technology in Our Hiring Process
G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.

Your Choice Matters: If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way—we will ensure your materials receive a thorough manual review by our hiring team.
For additional details about how we handle your information throughout the application process, please review G2's Applicant Privacy Notice.