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Culture & Community Specialist



People & HR
Chicago, IL, USA
Posted on Thursday, July 11, 2024

About G2 - Our People

G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs).

Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak.

We support our employees by offering generous benefits, such as flexible work, ample parental leave, and unlimited PTO. Click here to learn more about our benefits.

About G2 - The Company

When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You’ve come to the right place.

G2 is going through exciting growth! We’ve recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people. Read about it here!

About The Role

Working under the leadership of the Director of Employee Experience, the Culture & Community Specialist is instrumental in supporting key programs, projects, and partnerships that drive community, DEI initiatives, and impactful employee experiences at G2. We are seeking a specialist who can contribute towards and assist in execution of the overall culture & community strategy across the business, partnering with leaders to help tailor the approach where needed. This position is hybrid, with a few days required working from our downtown Chicago headquarters each week.

In This Role, You Will:

  • Serve as point of contact for the initiatives that will drive a culture of inclusion and community at G2:
    • Drive engagement and enhancement of G2 Together (G2’s global employee resource group and DEI network) - specifically working with ERG leads and the DEI team to enhance their alignment to our business and employee needs
    • Support external and internal communications teams to embed DEI into our employer brand and help drive it forward
    • Drive G2 Gives (G2’s philanthropic and charitable network, inclusive of corporate giving, fundraising, and volunteer work) planning and activities internally
    • Partner with EX team to update G2’s DEI strategy to deliver impact in high priority areas based on data and benchmarking
    • Act as a champion of G2 culture through G2’s various programs and initiatives; similarly, act as a point of contact for employees and leadership regarding all culture and community related initiatives
  • Partner within Employee Success (ES) to positively influence G2’s culture:
    • Support development, enhancement and execution of recognition and gifting programs to improve the employee experience and drive employee engagement
    • Execute planning and preparation of company and team employee engagement events and meetings
    • In support of People Operations and Employee Experience leads, use findings from quarterly eNPS and iNPS surveys to enhance G2’s culture, community, and DEI strategy
    • Through support of community and culture forums, strategies, and partnerships, positively influence G2’s eNPS and iNPS scores
    • Use internal communication mediums to ensure employee awareness, understanding, and participation in programs and process improvement
    • Connect like-minded G2 employees to one another and relevant programming to establish a sense of community
    • Support G2’s mentoring program by consistently reviewing feedback and making informed improvements

Minimum Qualifications:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

  • Strong project management and presentation skills
  • Ability to interact with personnel at all levels within the organization
  • Exceptional verbal, interpersonal, and written communication skills
  • Ability to influence, partner, build relationships, and communicate at all levels and geographies of G2
  • Strong drive for results and the ability to drive and deliver results through others

What Can Help Your Application Stand Out:

  • Bachelor’s Degree Required
  • 1+ years of experience
  • Experience managing company-wide culture and community initiatives
  • Experience working in the technology industry

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.


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