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Engineering Manager



Software Engineering, Other Engineering
United States
Posted on Friday, June 7, 2024

About Forma

The market for employee benefits is broken. Companies spend millions annually on employee benefits that employees neither value nor regularly use. Founded in 2017, Forma set out to build a better model by challenging traditional one-size-fits-all approaches.

Forma’s flexible benefits software helps companies offer competitive benefits packages while reducing costs and inefficiencies, by giving employees more choice and flexibility in how they spend their benefit allowances. The platform also saves HR professionals countless hours managing and supporting various point solutions.

Using Forma, companies can select from a suite of products that include Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, Flexible Spending Accounts, and more to design and deliver customized benefits programs–all through a single platform. Employees then have three choices to spend account funds: The Forma Store with discounted products and services, The Forma Visa Card, or claim reimbursement backed by Forma’s world-class member support team.

Forma has helped hundreds of the world’s most admired companies, including Stripe, Zoom, Lululemon, and Affirm, design and support flexible, inclusive benefits programs for nearly a million employees. And, we are seeing great success with 98% customer retention, 75 NPS, and 98 CSAT ratings from members.

Forma is backed by Emergence Capital and Ribbit Capital and has received numerous awards for its exponential growth, its software innovation, and as a “Great Place to Work.”

About the Role

As an Engineering Manager at Forma, you'll be empowering teams to create the technological foundations that create a new benefits experience. You will be responsible for the delivery of the products related to enterprise integrations, and member experience. Under your leadership, the team will be responsible for end-to-end ownership of these services from design through deployment and support. We work closely with Design, Product Management, Customer Success and Operations to create the best solutions for our customers.

You Will

  • Build trust and foster a collaborative team culture and help grow the respective teammates in each of the focus areas.

  • Manage a team of high performing engineers by providing performance feedback, hiring, and fostering a diverse, collaborative and inclusive team culture.

  • Translate the strategic roadmap into a practical execution plan with quarterly OKRs

  • Build an influential culture of engineering excellence maintaining the balance and right tradeoff for building products for speed and tech debt

  • Set up processes to handle ad hoc support requests from customers, sales, and make sure the general execution cycle is not disturbed.

  • Develop an operational model to achieve operational excellence for Product metrics and Engineering metrics needed to world class enterprise software

Preferred Skills

  • 2+ years of experience directly managing software engineers

  • 5+ years of experience developing software applications

  • Proven success driving innovation in a fast-paced ambiguous environment

  • Experience developing engineering talent and helping them to achieve their personal and professional goals through hiring, coaching, and performance management

  • Ability to foster a collaborative environment through developing strong partnerships with Product, Design, and Revenue organizations

  • Proven track record of building large scale and complex distributed systems.

Benefits and Perks

  • Remote-first working environment

  • Medical, dental and vision insurance plans

  • Employee wellness program

  • Home Productivity program

  • Team building program

  • 401(k) savings plan

  • Flexible PTO policy

  • 12 weeks Parental Leave + 4 additional weeks for the Birthing Parent

At Forma, we value diversity, and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Duties and responsibilities may not all be covered in the description, or may change over time at the discretion of Forma. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Forma, we welcome diverse perspectives, and people who think rigorously / aren't afraid to challenge assumptions. Join us!