Enterprise Solutions Engineer
Crunchbase
About Crunchbase
Crunchbase helps over 75 million people around the world connect with the companies and people that matter. Powered by best-in-class proprietary data, Crunchbase is democratizing access to opportunities so salespeople, entrepreneurs, investors, job seekers, and others can accelerate innovation for a better future. We’re proud to build intelligent products that shape how companies and people connect and enable them to communicate in a more meaningful way.
We are committed to a positive, diverse, and inclusive culture by hiring for potential, focused on the inclusion of people who have different ways of thinking, different viewpoints, different backgrounds, and different skill sets. We value a transparent and open culture that positively impacts our teams and our products.
Crunchbase has a remote-first approach, and is open to hiring in residents of these states:
California, Colorado, Illinois, Florida, Georgia, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, and Washington
Our inclusive remote-first culture, generous PTO policies, competitive pay, and employee wellness benefits set us apart!
Sales at Crunchbase
As an Enterprise Solutions Engineer, you will be the ultimate product specialist, working alongside sales and customer success to demonstrate the value of the Crunchbase platform through proof of concepts (POCs), demos, best practices sessions and technical evaluations. You will play a key role in completing requests for proposals (RFPs) and security questionnaires, building technical resources to empower the sales team, and identifying and resolving key technical objections. Your proactive collaboration across departments, including Revenue, Product Management, and Engineering, will be crucial in ensuring successful deal closures and renewals. Additionally, you will partner with clients’ sales operations/leadership teams to showcase ideal workflows and use cases with our Enterprise Solutions. This role will be split by the following: 40% Sales Engineering, 40% Solution Architecture / Customer Success, 20% Systems Engineering / Product Alignment.
What You’ll Do:
- Work alongside sales and customer success as the ultimate product specialist.
- Enable POC/POV execution from the technical side and leverage insights into data
- Create and deliver impactful presentations, white papers, product demos, sample solutions, and discussions to increase awareness and drive adoption of Crunchbase products.
- Assist in completing RFPs, including security questionnaires.
- Build technical resources that empower the sales team in competitive scenarios.
- Identify key technical objections and develop scalable strategies to resolve technical blockers.
- Proactively collaborate cross-functionally to overcome challenges and ensure successful deal closures.
- All technical pre/post-sales support. Includes customized application engineering and solutions, implementation, training, and maintenance. Assesses the application of firm products to meet customer needs.
- May help prepare product specifications for development and implementation of client solutions.
- Partner with clients’ leadership teams to showcase ideal workflows and use cases with our Enterprise Solutions.
- Synthesize customer feedback and interactions to identify common themes or opportunities.
What We’re Looking For:
- 3+ years of experience as a Solutions Engineer or Technical Account Manager
- Customer-first mindset
- A background that combines business experience and technical knowledge.
- Proficient in Salesforce
- Knowledge of the SaaS enterprise software space, especially around sales tools such as HubSpot, Consensus, Outreach, Snowflake and Airtable
What Crunchbase Offers:
- Competitive salary and equity
- Remote first policy
- Generous Reimbursement policy for learning and development activities
- Monthly fitness / mental health stipend
- 14 weeks of fully-paid time off for new parents
- Flexible Paid Time Off (PTO)
- Volunteering Paid Time Off
- Incredible medical, vision and dental benefits for employees and their families
- 401(k) and Roth plans, and free annual financial adviser check-in
- Monthly internet stipend
- Work from home allowance to purchase furniture for your work from home space
- Matching charity contributions for our Townhall awards
- A team of creative, transparent entrepreneurs driven to accomplish our mission