Director, GTM Consulting
Chorus.ai
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.
As the Director, Business Consulting for ZoomInfo Labs, you will report to the VP, Business Consulting, and will be responsible for leading multiple teams and overseeing the strategic direction of our professional services organization that drives adoption, retention, and growth with Fortune 500 and enterprise clients globally. This strategic leader will establish organizational vision, develop scalable methodologies, and build cross-functional partnerships to deliver transformational GTM outcomes across ZoomInfo's largest and most complex client engagements.
This executive leadership role focuses on developing organizational capabilities, driving revenue growth through professional services, and establishing ZoomInfo Labs as the premier GTM consulting practice in the market. The Director will directly influence company-wide strategic initiatives while building a high-performing organization that delivers measurable business impact.
What You’ll Do:
Strategic Leadership & Vision
- Help to define and execute the overall strategic vision and roadmap for the Business Consulting organization, aligning with company objectives and market opportunities
- Develop and implement scalable, data-driven GTM methodologies and frameworks that can be deployed across the entire client portfolio
- Partner with cross-functional leadership to identify new market opportunities and expand professional services offerings
Organizational Development & Management
- Lead and develop a team of Business Consultants, establishing clear career progression paths and performance standards
- Build organizational capabilities through strategic hiring, talent development programs, and knowledge management systems
- Foster a culture of innovation, continuous improvement, and client obsession across all teams
Client Relationship & Revenue Management
- Own executive-level relationships with C-suite stakeholders at strategic enterprise accounts
- Drive revenue growth through expansion of professional services engagements and identification of new service opportunities
- Oversee delivery of the most complex, high-value engagements requiring executive oversight and strategic guidance
Cross-Functional Partnership & Influence
- Collaborate with Product, Sales, Marketing, and Customer Success leadership to align professional services with broader company initiatives
- Influence product roadmap decisions based on aggregated client feedback and market insights from consulting engagements
- Establish strategic partnerships with technology vendors and consulting firms to expand service capabilities
Operational Excellence & Performance
- Establish metrics, KPIs, and reporting frameworks to measure organizational performance and client outcomes
- Implement scalable processes and systems to support organizational growth and operational efficiency
- Ensure consistent delivery quality and client satisfaction across all service lines and teams
What You Bring:
- 10+ years of experience in B2B consulting, technology, or professional services, with 3+ years in senior leadership roles managing multiple teams
- Executive presence and proven ability to engage with C-level executives and influence strategic decision-making
- Deep expertise in sales and marketing technology ecosystems, including advanced knowledge of Salesforce, ZoomInfo, marketing automation platforms, data analytics tools, and emerging AI/ML technologies
- Proven track record of building and scaling professional services organizations, including P&L management and revenue growth responsibility
- Strategic thinking capabilities with experience developing go-to-market frameworks, organizational methodologies, and scalable service offerings
- Advanced leadership skills including organizational design, talent development, change management, and cross-functional collaboration
- Industry recognition or thought leadership in GTM strategy, revenue operations, or sales/marketing technology domains
- MBA or equivalent advanced degree preferred, with demonstrated continuous learning in emerging technologies and market trends
Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.