Principal Business Systems Analyst- SAP OTC
Chorus.ai
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We are seeking a highly skilled SAP Order to Cash Product Owner/Specialist to lead the optimization of SAP Revenue Accounting and Reporting (RAR) and SAP Contract Accounting (FI-CA) and SAP BRIM (Billing and Revenue Innovation Management) solutions. The ideal candidate will play a crucial role in architecting and integrating complex revenue recognition and contract accounting processes, ensuring seamless interaction from Salesforce to SAP BRIM and SAP RAR, FI-CA, and other finance and billing modules.
The architect will work closely with business teams, technical teams, and stakeholders to design scalable and compliant financial solutions, ensuring adherence to IFRS 15 / ASC 606 revenue recognition standards while evaluating the upstream Salesforce processes.
What you’ll do:
- Experience with Salesforce CPQ with understanding of pricing, quoting engines, and SAP integration for S4HANA SOM, BRIM, RAR & FICA
- Architect Seamless Integrations: Design and oversee integrations with critical systems, including Salesforce quote processing and SAP for financial data
- Advocate for Best Practices: Stay abreast of the latest Salesforce RevCloud and SAP releases and industry trends, championing best practices and driving continuous improvement.
- Be the Trusted Advisor: Provide expert guidance and mentorship to internal teams and cross functional partners.
- Document Everything: Create detailed process flows, functional specifications, and design documentation.
- Business Acumen: Strong understanding of sales, contracts, finance, and legal processes related to Order to Cash.
- Architectural Vision: Ability to design scalable and maintainable solutions that meet current and future business needs.
- Lead the end-to-end architecture for SAP RAR & FI-CA integration within integrating SFDC and SAP BRIM
- Design and implement revenue recognition models for subscription-based, milestone-based, and usage-based contracts.
- Define SAP RAR & FI-CA integration points with SAP BRIM (Billing and Revenue Innovation Management), and FI-GL.
- Ensure SAP FI-CA supports accounts receivable, invoice processing, payment handling, dunning, and settlements.
- Architect event-based revenue recognition and automated contract modifications & allocations in SAP RAR.
- Lead the design & architecture of the end-to-end Order-to-Cash (OTC) process, integrating SFDC and SAP BRIM and RAR
- Develop and document business process flows, functional design, and technical specifications.
- Ensure SAP BRIM modules (Subscription Order Management (SOM), Convergent Charging (CC), Convergent Invoicing (CI), and FI-CA) are optimized for customer needs.
- Define and implement revenue recognition processes using SAP RAR in compliance with IFRS 15 / ASC 606.
- Provide guidance on subscription, usage-based, and hybrid billing models.
- Ensure IFRS 15 / ASC 606 compliance by defining standardized revenue recognition frameworks.
- Design and implement audit trails, reconciliation processes, and revenue recognition event triggers.
- Optimize SAP RAR for real-time revenue processing, contract modifications, and POB adjustments.
- Implement business rules for contract-based and usage-based revenue recognition.
- Develop enhanced reporting and analytics for revenue forecasts and profitability tracking.
- Implementation knowledge with salesforce integration on various Buneiss processes like upsell, upgrade, renewals, and other types of selling motions
- Work with cross-functional teams to ensure seamless integration of BRIM and RAR with other SAP modules (, FI-CA and FICO)
- Optimize order management, contract lifecycle, invoicing, and settlement processes.
Technical Leadership & Best Practices
- Provide technical leadership in SAP BRIM, SAP RAR, and OTC implementations.
- Establish best practices for SAP S/4HANA transformation projects.
- Collaborate with business and IT teams to ensure scalability, performance, and compliance.
- Define custom enhancements and automation solutions in SAP BRIM and RAR.
- Conduct system health checks, performance tuning, and process optimizations.
Stakeholder & Team Management
- Work closely with business stakeholders to define OTC business requirements.
- Lead workshops, training sessions, and user acceptance testing (UAT).
- Provide ongoing support, troubleshooting, and enhancements post-implementation.
What you'll bring:
10+ years of Salesforce & SAP Finance experience, with at least 5+ years of deep expertise in SAP RAR & FI-CA.
Hands-on experience with SAP RAR (Revenue Accounting and Reporting) & FI-CA (Contract Accounting).
Strong knowledge of SAP BRIM (SOM, CC, CI), SD, and FI-GL integration.
Expertise in revenue contract management, POB allocation, and event-based revenue processing in SAP RAR.
In-depth understanding of FI-CA functionalities, including subledger accounting, payment handling, and collections.
Experience implementing IFRS 15 / ASC 606 compliance frameworks in SAP RAR.
Hands-on experience with SAP S/4HANA implementations and migrations.
Ability to define custom enhancements, automation, and optimization strategies.
Strong stakeholder management, problem-solving, and communication skills.
Preferred Qualifications:
- SAP Certification in BRIM, RAR, or S/4HANA Finance.
- Experience with SAP BTP (Business Technology Platform) and cloud-based integrations.
- Knowledge of AI/ML-based pricing or predictive analytics for billing and revenue management.
- Experience with DevOps methodologies, and SAP automation tools.
Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.
In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.
About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.