As a Senior Learning & Development Manager you will report to the Sr Director, Leadership Development, and will be responsible for the design and implementation of leadership development, onboarding and other employee development programs. Primary focus is to deliver programs in India with opportunities to develop, design and implement global programs in partnership with the global Talent Management and Development team.

The responsibilities of this opportunity include:

• Facilitate and deliver leadership development, employee development, and onboarding programs for India-based employees and leaders onsite and/or virtually in English and/or local language; May be called upon to teach live sessions for global leaders and employees (e.g., US, Canada, UK)

• Designs, develops and implements appropriate L&D programs based on identified local needs. May partner with local external vendors to co-develop and deliver customized experiences (e.g., team-building, assessments) as per the needs of the business.

• Collaborate with the global Talent Management and Development team on broader talent management initiatives

• Manage relationships with HR Business Partners and business leaders in India and act as a consultant / “go-to” expert in L&D to ensure impactful learning experiences

• Use program management and project management skills to drive the adoption of L&D technologies and solutions for ZI’s India-based employees

• Conduct research on L&D trends and best practices to continually improve programs

• Use data-driven approaches to assess needs, evaluate program impact, and suggest improvements

• Support the administration of L&D technologies and solutions

A successful candidate will have the following qualifications:

• Bachelor's degree in Human Resources, Business, Organizational Development, or related field

• 8+ years of experience in progressively senior L&D roles, with 3-5 years focused on leadership development

• Extensive experience developing L&D content and implementing programs

• Experience leading team building sessions

• Proficiency with learning technologies and instructional design platforms

• Strong facilitation and classroom delivery skills

• Excellent program planning and development abilities

• Collaborative approach with strong communication and influencing skills

• Data-driven mindset and ability to work in a fast-paced, agile environment

• Deep understanding of organizational dynamics and business acumen

Preferred qualifications include Adult Learning certification, a relevant Master's degree, and certifications in assessment tools (e.g., Insights, MBTI, DiSC).