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Senior DevOps Engineer

Chorus.ai

Chorus.ai

Software Engineering
Waltham, MA, USA
Posted on Tuesday, November 7, 2023

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

The Infrastructure Engineering group (IE) is responsible for innovation in infrastructure and automation for ZoomInfo Engineering. Our size, culture, and the support we receive from every area the company allow us unusual latitude and agility. We’re using that to build world-class, multi-provider cloud infrastructures, based on the best technologies available, almost completely unhindered by design debt.
This Devops role will be working on Chorus.ai a Conversation Intelligence platform for Sales Teams that process and analyze a tremendously large set of sales calls to provide insights into how any salespeople from any organization can perform at the highest level and match the best sales performers in the industry. We generate insights and notifications to sales managers on how deals are going, risks, and the next steps necessary to close the deal. Chorus is an indispensable platform in a modern and data-driven sales team.
Staff in ZoomInfo Engineering are given autonomy and personal discretion in their work, and they get to see their work have a direct and tangible impact on the success of Engineering, and the company’s broader goals. If the idea of operating within an international team, in a fast-paced work environment appeals to you, we want to hear from you.
A successful candidate will have a strong background in modern infrastructure, with a thorough understanding of industry best practices. They will have a high level of comfort participating in challenging technical discussions and advocating for best practices in a high-paced environment.
Summary of Essential Job Functions
  • Thorough, clear, concise documentation of new and existing standards, procedures, and automated workflows
  • Championing of best practices and standards around infrastructure configuration and management
  • Experience in creating internal products and managing their software development lifecycle
  • Deployment, configuration, and management of infrastructure via infrastructure as code
  • Working hands on with cloud infrastructure (AWS, Azure, and GCP)
  • Working hands on with container infrastructure (Docker, Kubernetes, ECS, EKS, GKE, GAE, etc.)
  • Configuration and management of Linux based tools and third-party cloud services
  • Continuous improvement of our infrastructure, ensuring that it is highly available and observable
Minimum Requirements
  • Solid foundation of experience managing Linux systems in virtual environments (6+ years)
  • Deploying and maintaining highly available infrastructure in one or more Cloud providers (5+ years, AWS or GCP preferred)
  • Infrastructure as code using Terraform (4+ years)
  • Creating, deploying, maintaining, and troubleshooting Docker images (4+ years)
  • Scoping, deploying, maintaining and troubleshooting Kubernetes clusters (4+ years)
  • Developing and maintaining an active codebase in Go, Python preferably (3+ years)
  • Experience with PaaS technologies (5+ years, EKS and GKE preferred)
  • Maintaining monitoring and observability tools (Datadog, Prometheus preferred)
  • Thorough understanding of network infrastructure and concepts (VPNs, routers and routing protocols, TCP/IP, IPv4 and v6, UDP, OSI layers, etc.)
  • Experience with load balancing and proxy technologies (Istio, Nginx, HAProxy, Apache, Cloud load balancers, etc.)
  • Debugging and troubleshooting complex problems in cloud-native infrastructure.
  • Slack native mentality.
Abilities Required
  • Demonstrated ability to learn new technologies quickly and independently
  • Strong technical, organizational and interpersonal skills
  • Strong written and verbal communication skills
  • Must be able to read, understand, and communicate complex problems and solutions in English over a textual medium (such as Slack)

    The US base salary range for this position is $152,000.00 to $209,000.00 + Bonus + Equity + Benefits.

    Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

    We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

    #LI-MH

    #LI-Hybrid

About us:

ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an Equal Opportunity employer. We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.