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Manager, Data Services



Chennai, Tamil Nadu, India
Posted on Wednesday, August 9, 2023

ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform.


Lead a Cross-Functional Team

  • Become a domain expert by working closely with data services managers and stakeholders to understand both business and technical aspects of the job.
  • Motivate, lead, coach, and mentor data services analysts and engineers.
  • Actively maintain and build a culture of learning, respect, transparency, and trust.
  • Participate and drive initiatives relating to people management including recruiting, onboarding, performance reviews, career advancement, training, etc.
  • Improve processes and collaboration within the team and across groups.
  • Active engagement in business and technical discussions during solutioning meetings, code reviews, and documentation sessions.
  • Motivate and drive a continuous performance-based culture within the team. Provide adequate management support for the team in the form of team meetings, 1:1’s and other forums as needed to support the group and individual development objectives of team members.
  • Establish team level KPIs to measure the effectiveness of your team
  • Identify cross-functional dependencies and remove blockers when needed

Project Management

  • Work closely with your reports and managers to ensure the successful delivery of cases and projects.
  • Crafting a thoughtful, long-term business and technical strategy that anticipates future needs.
  • Drive technical initiatives to build clean, robust, maintainable, and performant code.
  • Instill a culture of ownership, learning, automation, re-use, and efficiency through the use of industry best practices.
  • Be able to get your hands dirty and contribute to projects from a business and/or technical perspective.
  • Ability to say NO, respectfully challenge ideas, and call out potential trade-offs.


  • Personnel and project management skills
  • Expert-level knowledge of sector technology and processes
  • Strategic thinking
  • Leadership, teambuilding, and mentoring skills
  • Strong communication, interpersonal, and conflict resolution skills
  • Critical thinking and problem-solving skills
  • Data analytics skills and experience
  • Attention to detail
  • Working knowledge of SQL and Python
  • 5 years of industry experience in data analytics or similar role and 2 years of team management experience
  • Flexible thinking, including the ability to pivot and try new approaches when faced with challenges
  • Organizational, planning, and documentation skills
  • Past use of Agile/Scrum or similar collaborative tools a plus
  • Master's degree in a quantitative or technical field such as Statistics, Mathematics, Physics, Computer Science or Computer Engineering
  • MBA or advanced business degree preferred
  • Strong ability to distill and communicate complex technical concepts and solutions at a level appropriate for the intended audience with varying levels of technical knowledge.
  • Exposure to cloud computing (AWS, Azure, or GCP) a plus
  • Ability to thrive in fast-paced, sometimes ambiguous working environment