Office Manager
Operations
New York, NY, USA
USD 80k-100k / year + Equity
Posted on Jun 24, 2026
Office Manager
New York
Operations
In office
Full-time
Help us solve fraud asap with Casap — where we’re building the world's first AI-native disputes automation and fraud prevention platform. Our mission is to create a future where trust is a given and fraud is rare by empowering financial institutions to automate disputes, eliminate first-party fraud, and turn manual back-office workflows into loyalty-building moments for customers and members.
We’re a Series A startup founded by product leaders from Robinhood and Chime, and we’ve raised over $30M from Emergence, Lightspeed, Primary Ventures, SoFi, and others. We have incredible product market fit, an exceptionally ambitious and kind culture, and our CEO, Shanthi, was recently named to Inc. Magazine’s 2026 Female Founders 500. Over the past 12 months we’ve more than 10x’ed revenue and we’re just getting started.
Location
This is a hybrid role based out of our New York, NY office. Our team works in-office time on Mondays, Wednesdays, and Fridays. This role will be in the office every day.
About the Role
- Casap is hiring an Office Manager to be the backbone of our NYC headquarters. You'll own the office end-to-end, keeping it running, stocked, and operating at a high level, while serving as a trusted partner to Casap’s department leaders, and co-founders. This role is for someone who is resourceful, personable, and takes genuine pride in building a great workplace.
What You'll Do
- Open the office daily and ensure the team is set up for a productive day
- Keep all common areas, conference rooms, and the kitchen clean, organized, and well-stocked with snacks, meals, and supplies
- Manage locking/unlocking, maintenance requests (HVAC, lighting, WiFi, bathrooms), and building compliance, resolving issues promptly and efficiently
- Source and manage vendors across food & beverage, cleaning, supplies, and office services; negotiate contracts and oversee budgets
- Plan and execute team events, happy hours, and offsites from start to finish
- Greet visitors, candidates, new hires, and customers, ensuring a polished and welcoming experience every time
- Coordinate calendars, book travel, and provide administrative support to leaders
- Support new hire onboarding and help employees feel set up for success from day one, including setting up laptops and getting new hires equipped from the start
What You’ve Done
- 3+ years in office management or workplace operations, preferably at a startup
- Experience with event planning, vendor management, and food & beverage programs (snacks, catered meals, vendor coordination, and budgeting)
- Excellent written and verbal communication skills; comfortable partnering with leadership
- Proactive, highly organized, and solutions-oriented with the ability to anticipate needs before they become problems
- Comfortable with basic IT tasks such as laptop setup and equipment configuration for new hires
- Ability to work on-site 5 days/week with flexibility for occasional early/late event hours
Compensation
The base pay range for this role is $80,000 – $100,000 per year.
Casap's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as bonuses and commission plans for applicable roles. The listed US-based compensation range is a guideline and may be modified. Final compensation will vary based on market conditions, geographic location, and candidate qualifications, including relevant knowledge, skills, and experience assessed during the interview process.
- 📈 Start-up equity
- 🦷 Full health, vision & dental coverage
- 🩺 One Medical membership
- 🍽️ Stocked kitchens + weekly lunches
- 🚍 Commuter benefit
- 🚠 Team building events & happy hours
- 🌴 Flexible PTO
- 💻 Apple equipment + annual home office budget
Casap is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. Casap is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
First name *
Last name *
Email *
LinkedIn URL *
Phone number *
Location *
Resume *
Click to upload or drag and drop here
How did you first hear about this position at Casap? *
What motivated you to apply to Casap? *
Please include push and pull factors.
What is your desired compensation? *
Where will you work from? *
Our roles are based out of our San Francisco and New York offices and follow a hybrid in-office schedule (m/w/f). We offer relocation assistance. Our revenue roles are fully remote.
Link to website, portfolio, code repository, etc.
Please include passcode if needed.
Are you legally authorized to work in the United States? *
Will you now or in the future require Casap to commence or sponsor an immigration or work permit case in order to employ you in the country you plan to live and work in (for example, an H-1B or other employment-based work permit sponsorship)? *
We offer work visa sponsorship for qualified candidates subject to role eligibility.
Privacy notice acknowledgment *
By continuing, you acknowledge the following: Casap will collect and use the personal data you provide to us as an applicant for recruitment-related reasons. For a full description of how this information will be used, shared and protected, and an explanation of the rights that you have in relation to this information, please see the Casap's Privacy Policy (https://www.casaphq.com/privacy-policy). In addition, you understand that your personal information will be transferred to Casap non-EEA entities as necessary for the purposes of considering your application for a role.
By applying you agree to Gem's terms and privacy policy.
Save your info to apply to other roles faster & help employers reach you.
Req ID: R12