Senior Staff, Strategy & Operations
BILL
Innovate with purpose
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another.
✨ Let’s give businesses more time for what matters.
Make your impact within a rapidly growing Fintech Company
Join BILL’s Strategy & Operations team as a Senior Staff leader initially focused on payments, where you will develop and support enterprise-critical strategies and ensure execution against the company’s most B2B Payments and Financial Services goals. This is a high-impact, senior individual contributor role for a seasoned generalist who can ramp quickly across lines of business and serve as an integrator across key areas of the business. You will reinforce the connective tissue between corporate and business strategies, with a particular emphasis on strategic initiatives related to BILL’s Payments & Financial Services business. As a senior IC, you will lead cross-functional workstreams, drive alignment across cross-BU initiatives, and define the next phase of growth for BILL’s payments portfolio.
You will also run core operating cadences, manage and track business performance on high-priority initiatives, diagnose issues and opportunities, and contribute to Executive and Board updates with crisp, data-driven storytelling. The ideal candidate brings deep business intuition, a proven strategy toolkit, exceptional program leadership, and the executive presence to influence senior stakeholders and accelerate decisions.
Responsibilities
- Lead development and execution of multi-year strategies for key areas of BILL’s business, ensuring alignment with BILL’s broader business objectives and long-term vision
- Identify and execute key strategic initiatives that align with BILL’s business objectives and drive measurable impact across the organization
- Support comprehensive planning processes, ensuring alignment with long-term priorities while adapting to changing market and company conditions
- Oversee business performance metrics, analyze critical data sources, and translate findings into actional insights
- Conduct regular analysis on key industry and competitive trends
- Prepare executive-level content to communicate business performance and opportunities
- Advocate for data-driven decision-making across the organization, establishing robust frameworks for evaluating impact
- Serve as a visible leader and thought partner—creating structure for complex challenges and accelerating high-visibility initiatives
We’d love to chat if you have:
- 8+ years of experience spanning Strategy Consulting and in-house Strategy/Business Operations or Product Strategy; direct domain experience in Fintech and/or Payments is highly desirable
- Demonstrated success driving high-impact, cross-functional programs and influencing senior stakeholders through clear, data-backed recommendations.
- Breadth of a seasoned generalist with hands-on collaboration across Strategy, Operations, Finance, Product, Marketing, and ideally Risk/Treasury/Compliance.
- Strong payments fluency across key concepts and levers: rails (ACH, wires, card, instant/RTP), processors and networks, sponsor banks, KYC/AML and fraud controls, disputes/chargebacks, ledgering and reconciliation, settlement/funding mechanics, and unit economics.
- Exceptional business acumen and analytical rigor—able to synthesize complex data and market signals into actionable strategies and operating plans.
- Proven program leadership skills; track record of mobilizing teams, removing blockers, and consistently delivering outcomes against ambitious goals.
- Expertise in operational excellence, change management, and strategic planning for multi-functional teams in a dynamic, high-growth environment.
- Strong history of collaboration and influence across product and business teams; aptitude for structuring ambiguity, clarifying decisions, and driving alignment.
- Outstanding communication and executive presence, including crisp written and verbal storytelling for Executive and Board audiences.
Ability to thrive in a lean, fast-paced environment with a positive, can-do, team-oriented mindset.
The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones
What’s in it for you?
Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com.
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