Make your impact within a rapidly growing Fintech Company

Join BILL’s Risk Portfolio & Workforce Management team as a Sr Risk Portfolio Data Analyst — where your operational and analytical expertise will be pivotal in driving business excellence for BILL’s advanced payments and risk operations. The department integrates data-driven workforce planning and risk analysis to safeguard BILL’s payment ecosystem, continuously improve internal processes, and deliver mission-critical business outcomes.

As a Senior Analyst, you’ll lead complex projects and cross-functional initiatives that span risk management, portfolio analytics, and workforce execution. You’ll shape both the quantitative and qualitative strategies that power BILL’s products and operations, leveraging advanced technical skills (SQL, Python, Tableau/QuickSight) to bring clarity, drive change, and ensure service readiness. Operating with significant autonomy, you’ll mentor junior colleagues, influence department-wide processes, and collaborate across functions—helping optimize resource allocation, mitigate risks, and maintain compliance while supporting BILL’s rapid growth.

Responsibilities:

• Lead multifaceted analysis of workforce and risk portfolio data, integrating insights across payment platforms and operational processes for actionable business decisions.
• Design, maintain, and communicate advanced dashboards and regular reports, utilizing data visualization tools to surface trends in workforce and payment risk.
• Develop and implement process improvements for operational efficiency, resource allocation, and readiness for organizational change.
• Proactively identify, analyze, and mitigate complex risks using risk management frameworks and quantitative methods; ensure regulatory compliance and fraud control across processes.
• Drive key cross-functional projects, regularly partnering with Product, Engineering, Legal, Compliance, and Customer Experience teams to deliver strategic outcomes.
• Serve as mentor and coach to team members, sharing expertise in risk analysis, workforce management, and best practices.
• Ensure integrity and accuracy of workforce and risk data, maintaining reliable data sources for planning, reporting, and compliance.
• Contribute to documentation, training, and adoption of new or improved procedures; support the adoption of efficient and repeatable workflows.

We’d love to chat if you have:

• Demonstrated expertise in risk portfolio analysis, workforce management, and payments operations—including hands-on experience with compliance (KYC/KYB), fraud detection, or risk mitigation in a fintech or payments environment.
• Advanced technical proficiency with SQL, Python, and data visualization platforms (Tableau, QuickSight); able to independently conduct data analysis, automate reporting workflows, and design insightful dashboards. Experience with dbt a plus.
• Strong analytical and creative problem-solving skills, leveraging data to surface business risks and actionable opportunities.
• Proven experience managing complex projects or process improvements independently, including cross-team stakeholder engagement.
• Effective and purposeful communication skills—both written and verbal—able to simplify complex ideas and tailor insights to diverse audiences.
• Exceptional collaboration and influence across functions, driving alignment with Product, Engineering, Compliance, and other teams.
• Commitment to continuous improvement, learning agility, and adaptability to change in a dynamic, fast-paced environment.
• Deep business acumen, understanding how workforce strategies and risk management impact BILL’s products and broader payment ecosystem.

Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.