BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make your impact within a rapidly growing Fintech Company

Reporting to the Director of Customer Success Operations, the Revenue Operations Analyst will have the opportunity to collaborate cross functionally with Sales Operations, Product, Business Technology (Salesforce), Enablement, and Sales. This role will primarily support the Post Sales (Implementation and Customer Success) teams and key stakeholders by driving efficiency in the customer journey in effort to create a world class revenue machine. The role requires you to utilize a broad range of skills on a daily basis including, but not limited to, process improvement, data analysis, and project management. You will be expected to act as a strategic partner and advisor to Post Sales leadership through your in-depth knowledge and understanding of the organization’s data and processes. This is a high impact role that has tremendous career and professional growth potential. The ideal candidate will be passionate about data and process and interested in working in a rapidly growing SaaS/Fintech company.

Responsibilities/Duties:

Analyze and advise on improvements in the customer journey, rep execution/handoffs, data cleanliness, revenue forecasting, and systems to boost productivity
Partner with our Revenue BI team to develop insights to be used by Post Sales teams in their day to day operations
Collaborate with Post Sales leadership and reps to design and implement new processes
Partner with our technical teams to design and implement new and improved processes in our Post Sales tools such as Salesforce and Gainsight
Work closely with our Enablement team to train the floor on changes, troubleshoot issues with teams to ensure full understanding of processes and to identify gaps in current processes
Perform data analysis to inform decisions on changes to day to day processes and systematic changes
Proactively initiate and own cross-functional projects end-to-end to create efficiencies in the sales process and improve data quality

We’d love to chat if you have:

3+ years of experience in a Sales/Customer operations or an analytical role
Salesforce and MS Excel mastery (Tableau or Looker is a plus)
Working knowledge of post sales tools such as Gainsight (or similar tools such as Catalyst, Totango, etc)
Data mindset with demonstrated aptitude for complex data analysis and passion for data backed decision making
Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks work within deadlines and manage stakeholders
Fast mover with drive to iterate
Strong communication skills and experience working with stakeholders throughout the project management process
Takes initiative and goes above and beyond expectations
BS/BA in Business Administration, or a related quantitative field

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Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones

Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle

$108,400—$130,100 USD

Zone 2- CA (Non San Francisco Bay Area), Austin TX, Massachusetts

$97,600—$117,100 USD

Zone 3 -Utah (includes Utah office), Houston TX (office), Florida, North Carolina

$92,200—$110,600 USD

Let’s talk about benefits

100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
HSA & FSA accounts
Life Insurance, Long & Short-term disability coverage
Employee Assistance Program (EAP)
11+ Observed holidays and wellness days and flexible time off
Employee Stock Purchase Program with employee discounts
Wellness & Fitness initiatives
Employee recognition and referral programs
And much more

For positions that are in office we support a hybrid work environment with on-site and remote work days. Check out our LinkedIn Life Page for each location and discover BILL.

We live our culture and values every day

At BILL, we’re different by design—it's our culture. Our CEO is a trusted entrepreneur who lives our cultural values: Humble, Authentic, Passionate, Accountable, and Fun. People here love being their authentic selves, contributing unique experiences, sharing ideas, perspectives, and intellectual curiosity. We celebrate our diversity as the heart and soul of how we work, grow, and succeed together. Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better. There’s no limit to what we can build and where we can go from here. We’d love you to join us.

BILL is proudly an Equal Opportunity Employer where everyone is welcome. Our innovation and technology are inspired by an inclusive culture unlike any other. Everyone brings a different personal story and perspective and this diverse mix of minds, backgrounds, and experiences is where our greatest ideas come from. We welcome people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to make us an even more vibrant company. We want everyone to bring their authentic selves here, to share our values, shape our vision, drive innovation, and become part of a culture we celebrate every day.

Our promise to our candidates is to be transparent, diligent, and engaging while guiding individuals through each step of our hiring process. At BILL we strive to achieve an inclusive and positive candidate experience that aligns with our core values and focuses on diversity.

If you require a reasonable accommodation for your application, interviews, or another aspect of the hiring process, please contact interviewaccommodations@hq.bill.com.

BILL Culture:

Humble - We check our egos at the door. We are curious. We listen, accept feedback.
Authentic - We earn and show trust by being real—embracing our authentic selves.
Passionate - We care deeply about each other and our customers.
Accountable - We are duty-bound to each other, our customers, and society.
Fun - We wrap it all together by building connections and enjoying time spent together.

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