About Assembled

Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, Emergence Capital, and Stripe, and driven by a team of experts passionate about problem-solving, we’re at the forefront of support operations technology.

About this role

We’re hiring a Growth Marketing Lead to own the full funnel. You will be responsible for testing new channels, turning data into decisions, and scaling what works. You’ll partner across Marketing, Sales, and RevOps to build a best‑in‑class growth engine. This role is for someone who moves fast, thinks full‑funnel, and ships with a weekly cadence.

We are open to non-traditional marketers! You might not come from a typical marketing background, but have a sharp strategic mind, a data-driven approach, and a wildly creative streak. You might have been a previous startup founder, a management consultant, or just wrapped up your MBA. What matters most is that you know how to identify growth levers, think in systems, and executive innovate and creative strategies that drive results.

What you’ll do

• Own end-to-end growth from awareness to SQL, with clear targets for pipeline and efficiency.

• Stand up 0→1 channels, then scale winners with disciplined experimentation.

• Improve conversion across key moments, including acquisition, qualification, and sales handoff .

• Build an experimentation roadmap with fast feedback loops and transparent decision logs.

• Partner with Product, Sales, and RevOps to align narratives, goals, and reporting.

• Drive decisions to allocate marketing budget, forecast impact, and optimize spend.

About you

• Meaningful interest or experience building and managing paid ads, outbound campaigns, ABM, AEO/SEO, webinars, influencer marketing, and field events.

• Energized by testing new channels, messages, and creative in a competitive AI landscape.

• Highly analytical with a track record of improving funnel metrics and hitting pipeline goals.

• Comfortable with ambiguity and working without a playbook.

• Collaborative and curious about how CX and support teams operate.

• Experience working with tools like Salesforce, HubSpot, Clay, Unify, and Google Analytics are nice to haves

We encourage candidates to apply even if they don’t meet every requirement.

Benefits

• Generous medical, dental, and vision benefits

• Paid company holidays, sick time, and unlimited time off

• Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting

• Paid parental leave

• Remote and hybrid work options, with catered lunches and snacks in our SF & NY offices

• 401(k) plan enrollment

Compensation Range: $120K - $160K