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Senior Salesforce Administrator



Software Engineering, Sales & Business Development
Posted on Thursday, November 9, 2023
Join our team at ASAPP, where we're developing transformative Vertical AI designed to improve customer experience. Recognized by Forbes AI 50, ASAPP designs generative AI solutions that transform the customer engagement practices of Fortune 500 companies. With our automation and simplified work processes, we empower people to reach their full potential and create exceptional experiences for everyone involved. Work with our team of talented researchers, engineers, scientists, and specialists to help solve some of the biggest and most complex problems the world is facing.
To support ASAPP’s continued growth, we’re seeking an SFDC Administrator who will take primary ownership of our company’s Salesforce instance, supporting all salesforce users across Marketing, Sales, Services, and Customer Success. The successful candidate will have a record of success in improving processes and adoption using the salesforce platform and with the Salesforce Lightning user interface. The administrator will work closely with leaders and subject matter experts to identify, develop, and deploy new business processes and be responsible for executing the day-to-day configuration, support, maintenance and improvement of our CRM platform. Additionally, this role will administer other tools such as Zoominfo, Chorus, Salesloft, and DocuSign.
As our operations keep growing, we encourage applicants from all locations in Uruguay to apply.

What you'll do

  • Be responsible for development, configuration, design, functionality, and end-user support of the Salesforce.com platform
  • Liaise with both technical and functional team members to plan, deploy, and support new customer relationship management (CRM) functions and related tools, working together to enhance technology solutions
  • Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc. within Salesforce.com
  • Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules, and Security)
  • Support architectural and development guidelines and best practices
  • Manage the integration of applications connected to Salesforce.com
  • Identify process gaps and implement process changes
  • Implement major architectural changes, including new object models and programmatic and declarative solutions
  • Work closely with IT to build robust and scalable integrations and shared data models
  • Manage data migration and deployment, data imports, database de-duping, and cleanup
  • Manage our order management process

What you'll need

  • Experience with automated processes
  • 5+ years as an Admin, preferably with experience using Lightning
  • Salesforce Admin certification required
  • Works well in a fast-paced environment, often under tight deadlines
  • Highly self-motivated contributor who works well as an individual and within a team environment
  • Experience with sales, service, and marketing automation tools
  • Proficient in GSuite tools especially sheets

What we'd like to see

  • General knowledge of third-party applications such as Zoominfo, Chorus, Salesloft, and DocuSign


  • Competitive compensation
  • Stock options
  • Blue Cross 350 Corp for the family group
  • Wellness perks
  • Learning & development stipend
  • Connectivity (mobile phone & internet) stipend
  • Mac equipment
  • English lessons
ASAPP is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-SL1 #LI-Remote