At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our interaction platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.

We are looking for a talented Senior Engineering Manager to lead our Product Engineering teams -- these teams are responsible for delivering delightful user experiences via our Agent Desk, Customer Chat, Conversational AI, and Tooling applications, along with the core APIs that power those experiences. Our Product Engineering teams are responsible for full-stack development, and our stack consists primarily of TypeScript, React, and GraphQL frontend applications and TypeScript + NodeJS or Go backend services using Redis and MySQL.

In this role, you will work closely with our Product and Design teams while leading a group of engineering teams to deliver innovative solutions that delight our customers. You will be mentoring, coaching, and inspiring your reports to take on new challenges and grow their careers, while also pushing the teams to think about solving complex technical problems in a scalable way.

ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-Hybrid #LI-PR1