Lead Site Reliability Engineer
ASAPP
Software Engineering
Argentina
Posted on Friday, March 31, 2023
Join our team at ASAPP, where we're developing transformative Vertical AI designed to improve customer experience. Recognized by Forbes AI 50, ASAPP designs generative AI solutions that transform the customer engagement practices of Fortune 500 companies. With our automation and simplified work processes, we empower people to reach their full potential and create exceptional experiences for everyone involved. Work with our team of talented researchers, engineers, scientists, and specialists to help solve some of the biggest and most complex problems the world is facing.
Site Reliability Engineers (SREs) are responsible for the overall performance and reliability of ASAPP's infrastructure and products. SREs design and implement the tools that automate building reliable and performant systems. We emphasize building tools over manual processes. We implement, not administer. We’re obsessed with automation, not repetition. Our job is to focus on building reliable infrastructure and tools for our product teams so that they can solve customer problems and deliver new features, not reinvent platforms.
What you'll do
- Work with product engineering teams on service architecture and implementation
- Deliver configuration as code and automate everything
- Direct and implement monitoring and alerting systems to support rapid problem diagnosis
- Perform Root Cause Analysis and design and deliver resolutions
- Work on our Kubernetes / AWS infrastructure to support our product engineers
- Write software to enable secure and performant communication in our production systems
What you'll need
- +6 years of relevant experience bringing software to production at high scale
- Participation in on-call rotation, triaging and addressing production issues
- Obsession with automation and instrumentation
- Understanding of complex systems and failure scenarios
- Knowledge of AWS services, containers and container management frameworks
- Familiarity with Message Bus based systems and distributed architectures
- Experience with Python, Go and/or Javascript
- Excellent communication skills
What we'd like to see
- BS or MS degree in the Computer Science field, or equivalent hands-on experience.
- Experience in product oriented environments
- Experience with scalable distributed applications
Benefits
- Competitive compensation
- Stock options
- OSDE 410 for the family group
- Wellness perks
- Learning & development stipend
- Connectivity (mobile phone & internet) stipend
- Mac equipment
- 3 weeks of vacation
- English lessons
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-MK1 #LI-Remote